Home Appliance Repair Specialist

2 weeks ago

Edmonton, Alberta, Canada Trail Appliances Ltd. Full time

About Trail Appliances Ltd.

Trail Appliances Ltd. is a leading independent appliance retailer in Western Canada, committed to providing unparalleled customer service, competitive pricing, and expert advice.

Our Story

Our company began in 1974, when the Broderick family started renting out appliances at their bottle depot on Macleod Trail in Calgary. From those humble beginnings, we have grown to become a respected industry leader, standing by our guiding principles of customer satisfaction, competitive pricing, and expert advice.

Our Values

We value respect, integrity, diversity, passion, and laughter, and are proud to be a family-owned and operated business. Our extensive benefits, safety program, and community involvement set us apart from our competitors.

The Role

The Appliance Service Technician is responsible for installing and providing diagnostics and repairs on a wide variety of appliances. This involves on-site repairs and repairs in our valued clients' homes.

Key Responsibilities

  • Verify and accurately diagnose mechanical and electrical problems
  • Prepare accurate estimates and explanations on all repairs
  • Perform assigned and required repairs to customer products
  • Travel to customers' homes to diagnose and repair appliances

Requirements

  • Hold a current Journeyman Appliance Technician ticket
  • Have a clean driver's abstract
  • Enjoy working within a diverse team
  • Have a strong sense of urgency
  • Be proactive and demonstrate initiative by providing input and recommendations to continually improve the delivery of our customer experience
  • Clear a security check

What We Offer

We provide a comprehensive and competitive total rewards package, including health and dental benefits, personal care days, statutory holidays off, employee and family assistance program, staff incentives and rewards, and employee discounts.

Work Schedule

The chosen candidate must have flexibility to work a Monday – Saturday work schedule (no evening calls).

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