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Senior Account Manager

2 months ago

Montreal, Quebec, Canada Verndale Full time
About the Senior Account Manager Position

At Verndale, we're committed to delivering exceptional digital experiences that drive business growth for our clients. As a Senior Account Manager, you'll play a critical role in building and maintaining strong relationships with our clients, helping them achieve their goals through strategic account planning and execution.

This is a unique opportunity to join a rapidly growing company that's passionate about innovation and customer satisfaction. You'll work closely with our cross-functional teams to develop and implement tailored solutions that meet the evolving needs of our clients.

Responsibilities
  • Develop and execute strategic account plans that drive business growth and client satisfaction.
  • Build and maintain strong relationships with clients, stakeholders, and internal teams.
  • Collaborate with our delivery teams to ensure seamless project execution and high-quality results.
  • Identify and capitalize on new business opportunities to drive revenue growth.
  • Provide exceptional client service, ensuring timely issue resolution and proactive communication.
  • Work closely with our Group Account Director to develop and implement account strategies.
  • Stay up-to-date with industry trends and best practices to drive innovation and improvement.
Qualifications
  • 8-10 years of experience in digital marketing, sales, or a related field.
  • Fluent English and French language skills.
  • Strong communication, negotiation, and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Experience with e-commerce and digital marketing technologies is a plus.
  • Proven track record of driving business growth and client satisfaction.
About Verndale

Verndale is a digital experience agency that helps marketing and technology leaders connect with their customers. We're passionate about innovation, customer satisfaction, and employee growth. Our services include growth strategy, experience design, technology enablement, and experience optimization.

We're committed to creating a diverse, inclusive, and respectful work environment that fosters employee growth and well-being. If you're passionate about digital marketing, sales, and customer satisfaction, we'd love to hear from you