Network and System Analyst

1 day ago

Old Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time
About Four Seasons

Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. To achieve this, we prioritize a world-class employee experience and company culture.

Job Overview

The Network and System Analyst is a critical role responsible for the day-to-day support of our corporate and remote office networks. This includes monitoring network operations, managing Azure joined devices with Intune Policy management, and maintaining network security and integrity.

Key Responsibilities
  • Network Administration
    • Ensure network security is set up and maintained according to established standards.
    • Manage and monitor network infrastructure components using SNMP monitoring tools.
    • Manage and monitor wireless networks using Aruba and Cisco Meraki Wireless solutions.
    • Assist in planning, implementing, and managing security policies.
    • Review network changes and submit them to Change Management for approval and implementation.
    • Responsible for IVS & EVS vulnerability scanning, identifying, and patching servers and networking devices.
    • Responsible for PCI-related tasks for all networks, including wireless, LAN, firewalls, and VPN.
    • Responsible for maintaining up-to-date Visio diagrams of network topology for corporate and remote office locations.
    • Setup of new remote offices worldwide, including internet, firewall, local LAN network, wireless, and computer setup with company standards.
    • Participate in scheduled remote office visits.
  • Azure Administration
    • Manage Azure/Intune joined devices - Windows, Mac O/S, and iO/S.
    • Develop and maintain Intune Policies to apply to Azure joined devices for auto-pilot deployment process - Windows, Mac O/S, and iO/S.
    • Administrate the use of Jamf Connector for Mac O/S computers for Azure/Intune.
  • Other Responsibilities
    • Provide helpdesk support for end-user computers and networking that complies with corporate standards to all corporate users worldwide.
    • Assist in handling procurement and invoicing process for purchase of IT equipment and software license renewals.
    • Assist in monitoring file server systems health to identify problems such as hardware/software failures, capacity issues, and assists in the resolution of the problems.
    • Assist in maintaining file servers and workstations security updates, anti-virus management, and other end-point security clients, onsite and offsite data backup replicator as well as data restoration.
    • Maintain comprehensive documentation of system configuration.
    • Provide after-hours support (when required) emergency support to our corporate and remote locations.
    Technical Skills and Knowledge
    • Thorough understanding of the design and build of desktop and laptop computers, network devices, including routers, switches, network cabling, Mac O/S computers, iOS iPhone/iPad, and other computing peripherals.
    • In-depth knowledge of Windows Operating Systems, Windows Server Operating Systems (MS AD, DNS, DHCP) and working knowledge of LDAP, ADSI, SID History, ACL, and NTFS Permissions.
    • Thorough knowledge of Azure/Intune Management, Office 365 Applications, Teams, OneDrive, and Sharepoint integration.
    • In-depth knowledge of networking technologies including routers, switches, DHCP, DNS, VPN, and VLAN (VRF, Port Channels) security procedures (ACLs, Port Security).
    Travel Requirements

Yearly or scheduled support visits to international remote offices may be required.

Requirements
  • Diploma or degree in Computer Science or Computer Engineering or equivalent amount of education and work experience.
  • CCNA (required), CCNP (would be an asset), MCSE (would be an asset)
  • 3-4 years' hands-on experience working in a fast-paced environment as Network Administrator or Specialist.

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