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Food and Beverage Operations Manager
1 month ago
We are seeking a highly motivated and experienced Food and Beverage Assistant Manager to join our team at Novotel Toronto Centre. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest service and leading the F&B operations to achieve high standards of quality and efficiency.
Key Responsibilities:- Provide personalized and exceptional guest service at every given opportunity.
- Direct, delegate, and coordinate the banquets and outlet's team members to ensure seamless service delivery.
- Build guest relations with hotel guests, corporate clients, and travelers, and capture new opportunities to network and brand all hotel outlets.
- Responsible for quality control inspections, and service standards implementation/execution.
- Work closely with all employees and lead the team in service to ensure all meeting details, and function specifications are executed.
- Responsible for maintaining inventories, adequate par levels, and providing requisition of necessary products.
- Ensure the team members are aware of and follow all health and safety policies and procedures.
- Prepare for and facilitate meetings with employees and management.
- Responsible for maximizing seating occupancy and total covers while maintaining a high quality of service.
- Coach, motivate, plan, and assist team members on a daily basis.
- Ensure staff is adhering to all hotel policies, procedures, and systems as per outlined in the departmental standards.
- Post-secondary Food and Beverage/Hospitality/culinary education preferred.
- Knowledge and experience with menu costing and food and beverage cost controls.
- Established relationships with local food and beverage suppliers an asset.
- Experience in a unionized environment preferred.
- Strong track record in menu and service design.
- Hands-on approach to training and a leadership style committed to developing and motivating the culinary team to attain a superior level of guest service.
- Strong communication and organizational skills with the ability to multi-task and work well under pressure.
- Ability to achieve deadlines while focusing on departmental/hotel fiscal results.
- Proficient in EXCEL, Microsoft Word/Office/Outlook.
- Ability to work cohesively with all team members in all departments.
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our culture is fundamental to our success, and we strive to exhibit passion, creativity, and fun every day. We are dedicated to delivering exceptional experiences by living our core values: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition.
We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9480. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.
