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Chief Business Analyst

1 month ago

Montreal, Quebec, Canada Banque Nationale du Canada Full time
Job Title: Chief Business Analyst

Join our team at Banque Nationale du Canada as a Chief Business Analyst and take on a challenging role that requires strong business analysis skills and a passion for process improvement.

About the Role:

We are seeking a highly skilled Chief Business Analyst to join our Payments and Cash Management Delivery team. As a key member of our team, you will be responsible for acting as a liaison between business teams and delivery teams, ensuring seamless communication and collaboration.

Your primary focus will be on managing and delivering business and technology projects for various sectors, leveraging your analytical skills to drive business growth and improvement. You will work closely with our product owner, business line partners, and IT teams to identify business needs and requirements, and develop solutions that meet our clients' needs.

Key Responsibilities:
  • Under the guidance of the product owner, take business needs and requirements and develop solutions that meet our clients' needs.
  • Support OP, business line partners, and IT teams in their decision-making and deliverables.
  • Define the scope of processes to be optimized and proactively support the planning of activities for different deliverables. Maintain the backlog.
  • Lead workshops with multiple stakeholders at various levels and expertise.
  • Model current and target processes based on mapping practices in place at the Bank.
  • Conduct high-level and detailed impact assessments on all angles of the process and with expert assistance.
  • Apply best practices to identify and write business requirements (functional, non-functional, informational, transitional), understand their linkages, and ensure traceability.
  • Contribute to the evolving roadmap in conjunction with the release's supplier notes.
  • Define, identify user test scenarios (SIT, functional, UA) and support users in the operational transfer.
  • Operationalize solutions within BNC operational teams involved in end-to-end processes.
  • Make proposals for the change management strategy to the solution users.
About Our Team:

Our team is a dynamic and collaborative group of over 2,300 experts who work in an agile, proactive, and collaborative manner to seize opportunities, stay on the cutting edge of technology, and improve processes continuously. As a Chief Business Analyst, you will be part of a large team of 25 colleagues and report to the Senior Manager – IT Delivery, Payments and Cash Management projects and initiatives.

We offer a hybrid working environment, flexible and adaptable schedules, and a range of benefits to support your well-being and career development. Our customized training programs, based on learning in action, allow you to master your profession and develop new fields of expertise.

Requirements:
  • Industry-related university degree and several years of relevant experience.
  • Business analysis skills in a technology-savvy ecosystem.
  • Experience in end-to-end business process transformation, change management, and continuous improvement.
  • Knowledge of business process improvement and mapping: modelling, BPMN, lean approach.
  • Experience with test scenarios and user support.
  • Ability to think strategically, analytically, synthesizing, and communication skills.
  • Knowledge of the Agile methodology (Scrum, Kanban, SAFe) and Atlassian tools (JIRA, Confluence...).
Language:

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills:

Banking, Business Impact Analysis, Business Process Improvement, Business Process Mapping, Change Management, Communication, Critical Thinking, Influence others, Information Analysis, Meeting facilitation, Organization Skills, Project Management, Swift, SWIFT Payments, Testing.

Your Benefits:

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

  • Health and wellness program, including many options.
  • Flexible group insurance.
  • Generous pension plan.
  • Employee Share Ownership Plan.
  • Employee and Family Assistance Program.
  • Preferential banking services.
  • Opportunities to get involved in community initiatives.
  • Telemedicine service.
  • Virtual sleep clinic.

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're Putting People First:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We want to offer an accessible, barrier-free workplace to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team?

Come live your ambitions with us

Why Work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an Inclusive and Diverse Environment

We foster inclusion in an environment where each person's unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates What can you bring to our team?

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