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Banquet Captain

2 months ago

Ottawa, Ontario, Canada National Arts Centre Full time
Job Title: Banquet Captain

At the National Arts Centre, we are seeking a highly skilled and experienced Banquet Captain to join our Food and Beverage team. As a key member of our events team, you will be responsible for overseeing the planning and execution of banquets and events, ensuring that every detail is attended to and that our clients receive exceptional service.

Key Responsibilities:
  • Supervise and coordinate the activities of banquet staff to ensure seamless execution of events
  • Liaise with other departments, including housekeeping and catering, to ensure that all aspects of the event are well-coordinated
  • Provide exceptional customer service to clients and ensure that their needs are met
  • Manage event budgets and ensure that all financial transactions are accurate and up-to-date
  • Develop and maintain strong relationships with clients and colleagues to ensure repeat business and referrals
Requirements:
  • Minimum 3 years of experience in a similar role, preferably in a unionized environment
  • Smart Serve certification and bilingualism (English/French) are essential
  • High school diploma and strong communication and leadership skills
  • Ability to work a flexible schedule, including evenings, weekends, and statutory holidays
  • Physical stamina to lift up to 50 pounds and stand for long periods
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to work with a talented team of professionals