Shift Manager

3 days ago


Waterloo, Ontario, Canada Wendy's Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at Wendy's. As a Shift Manager, you will be responsible for leading a team of employees to ensure excellent customer service and efficient restaurant operations.

Key Responsibilities:
  • Lead a team of employees to ensure excellent customer service and efficient restaurant operations
  • Supervise and coordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation, and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Hire food service staff
  • Ensure that food and service meet quality control standards
  • Prepare budget and cost estimates
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales, and wastage
  • Establish work schedules
Work Environment:

Our restaurant is a fast-paced environment where you will be working under pressure to meet tight deadlines. You will be standing for extended periods and walking frequently.

Requirements:
  • Client focus
  • Flexibility
  • Team player
Support for Persons with Disabilities:

We provide awareness training to employees to create a welcoming work environment for persons with disabilities.

Support for Newcomers and Refugees:

We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees.

Support for Youths:

We provide awareness training to employees to create a welcoming work environment for youth.

Support for Veterans:

We provide awareness training to employees to create a welcoming work environment for Veterans.

Support for Indigenous People:

We facilitate access to Elders who can offer support and guidance to Indigenous workers.

Support for Mature Workers:

We apply hiring policies that discourage age discrimination.

Support for Visible Minorities:

We provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.


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