Shift Supervisor

1 day ago


Waterloo, Ontario, Canada Ontario Inc. Full time
Job Title: Shift Manager

We are seeking a highly skilled and experienced Shift Manager to join our team at Ontario Inc.

Job Summary:

The Shift Manager will be responsible for overseeing the daily operations of our food service establishment, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:
  • Supervise and Coordinate Staff: Supervise and co-ordinate activities of staff who prepare and portion food, ensuring that all tasks are completed to a high standard.
  • Train and Develop Staff: Train staff in job duties, sanitation and safety procedures, and provide ongoing support and guidance to ensure that they are able to perform their roles effectively.
  • Estimate and Manage Inventory: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that all customers receive excellent service.
  • Work Schedules: Establish work schedules for staff, ensuring that all tasks are completed efficiently and effectively.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a food service establishment.
  • Language: Fluency in English.
  • Work Environment: Noisy and hot work environment.
Work Setting:

Food service establishment with on-site customer service.

Tasks:
  • Establish methods to meet work schedules.
  • Supervise and co-ordinate activities of staff who prepare and portion food.
  • Train staff in job duties, sanitation and safety procedures.
  • Estimate ingredient and supplies required for meal preparation.
  • Address customers' complaints or concerns.
  • Maintain records of stock, repairs, sales, and wastage.
  • Prepare food order summaries for chef.
  • Must have knowledge of the establishment's culinary genres.
  • Establish work schedules.
Supervision:

Food service counter attendants and food preparers.

Experience:

1 to less than 7 months of experience in a food service establishment.


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