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Information Clerk Supervisor

2 months ago

Sylvan Lake, Canada DAYS INN BY WYNDHAM SYLVAN LAKE Full time
About the Role

We are seeking a highly organized and detail-oriented Supervisor of Information Services to join our team at DAYS INN BY WYNDHAM SYLVAN LAKE. As a key member of our staff, you will be responsible for overseeing the day-to-day operations of our information services department.

Key Responsibilities
  • Conduct Performance Reviews: Evaluate the performance of team members and provide constructive feedback to help them improve their skills and productivity.
  • Perform Same Duties as Workers Supervised: Demonstrate a strong understanding of the tasks and responsibilities of the team members you supervise, and be able to perform them if needed.
  • Co-ordinate, Assign and Review Work: Plan and prioritize tasks, assign work to team members, and review their progress to ensure that goals and objectives are met.
  • Maintain Operation of Computer Systems, Equipment, Machinery: Ensure that all computer systems, equipment, and machinery are functioning properly, and arrange for repairs or maintenance as needed to prevent downtime and ensure business continuity.
Work Conditions and Physical Capabilities
  • Attention to Detail: Maintain a high level of attention to detail in all aspects of your work, including record-keeping and data entry.
  • Fast-Paced Environment: Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
Personal Suitability
  • Client Focus: Provide excellent customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Organized: Maintain a high level of organization, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Reliability: Demonstrate a strong commitment to reliability, following through on commitments and meeting deadlines.
  • Team Player: Work collaboratively with team members, providing support and guidance as needed to achieve common goals.
Requirements
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience: 2 years to less than 3 years of experience in a supervisory or leadership role.