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Hotel Front Desk Clerk

2 months ago

Edmonton, Alberta, Canada West Edmonton Truckland Ltd. Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at West Edmonton Truckland Ltd.

Key Responsibilities:
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process guests' departures, calculate charges, and receive payments with accuracy and professionalism.
  • Provide information on hotel facilities and services, as well as points of interest in the area, to ensure a positive guest experience.
  • Assist clients/guests with special needs and provide exceptional customer service.
  • Answer telephone and relay telephone calls and messages in a courteous and efficient manner.
Requirements:
  • Secondary (high) school graduation certificate.
  • Experience an asset, but not required.
  • Permanent position with 30 to 40 hours per week.
  • Language of work: English.

We offer a dynamic and supportive work environment, and we encourage applicants who are passionate about delivering exceptional customer service to apply.