Product Manager

3 weeks ago


Toronto, Ontario, Canada Rogers Communications Full time
Job Title: Manager, Credit Card Product

Rogers Communications is seeking a seasoned professional to lead the development and implementation of innovative financial solutions and experiences for our credit card portfolio.

The successful candidate will be responsible for defining and prioritizing the credit card product roadmap and feature backlog, ensuring alignment with customer needs and business goals. This role requires a strong understanding of credit card products and banking, with experience in a digital-first banking setting being a plus.

Key Responsibilities:
  • Credit Card Product Development: Oversee the end-to-end lifecycle of credit card products and associated services, from ideation and development through to launch, evaluation, and iteration.
  • Cross-Functional Collaboration: Work closely with various teams, such as product development, marketing, legal, compliance, risk management, and operations, to coordinate efforts and ensure successful product launches.
  • Risk Assessment and Mitigation: Identify potential risks and develop mitigation strategies to minimize project delays or issues, ensuring compliance with relevant regulations and policies.
  • Business Case Analysis: Review new asks to understand impact to P&L and provide recommendations to leadership accordingly.
  • Timeline Management: Monitor project timelines, proactively identify bottlenecks, and implement corrective actions to keep projects on track and within agreed-upon schedules.
  • Reporting and Documentation: Prepare regular progress reports, documentation, and presentations to update stakeholders and senior management on project status, risks, and mitigation plans.
  • Post-Launch Evaluation: Conduct post-launch evaluations to assess the success of credit card product launches, gather feedback, and identify areas for improvement.
  • Portfolio Analytics: Perform ongoing analytics tasks to ensure that performance is on target, and/or stakeholders have the information required to create business cases, scorecards, etc.
  • Competitive Intelligence: Gather and analyze information on competitors, identifying market trends and opportunities, and providing strategic insights to guide business decision making.
Requirements:
  • Minimum 3 years of Credit card product experience at a Canadian financial institution, including experience with credit card insurance products.
  • Solid product management background, ideally in financial services, emphasizing credit card products.
  • Strong ability to analyze data and make decisions that drive product improvement and innovation.
  • Demonstrated ability to work effectively in cross-functional teams, with excellent communication skills suitable for liaising with both large teams and executives.
  • Minimum 3 years of experience in a cross-functional leadership role, with experience working with legal, compliance, marketing, and technology counterparts.
  • Proven capability to thrive in a fast-paced environment, with a knack for building robust business partnerships and navigating large organizations.
  • Holds a bachelor's degree or college diploma in a related field (e.g. Marketing, Finance, Technology)

The selected candidate will be required to complete a background check which includes credit and criminal checks.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Toronto, ON
Travel Requirements: None
Posting Category/Function: Banking & Operations



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