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Service Advisor

2 months ago

Whitehorse, Yukon, Canada Metro Chrysler Ltd. Full time
Job Summary

We are seeking a highly skilled Service Advisor to join our team at Metro Chrysler Ltd. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.

Key Responsibilities
  • Customer Service: Answer written and oral inquiries, address customers' complaints or concerns, and provide information to customers.
  • Service Coordination: Arrange for billing for services, explain the type and cost of services offered, and maintain records and statistics.
  • Client Feedback: Obtain and examine all relevant information to assess client feedback, enquiries, and complaints in the delivery of meaningful information and services.
  • Work Environment: Work in a fast-paced environment, under pressure, and with attention to detail.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: Previous experience in a customer-facing role is an asset.
  • Skills: Excellent oral communication, efficient interpersonal skills, and a client-focused approach.
Benefits
  • Health Benefits: Dental plan, health care plan, and vision care benefits.
  • Financial Benefits: Group insurance benefits and life insurance.
  • Other Benefits: Free parking available and a permanent position.