Convenience Store Manager

3 weeks ago


New Glasgow, Nova Scotia, Canada Abercrombie Video and Variety Full time
Job Title: Convenience Store Manager

Abercrombie Video and Variety is seeking a highly motivated and organized Convenience Store Manager to join our team. As a key member of our retail team, you will be responsible for managing the day-to-day operations of our convenience store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Manage Staff and Assign Duties: Supervise and train a team of 3-4 employees, ensuring they have the necessary skills and knowledge to provide exceptional customer service.
  • Determine Merchandise and Services: Analyze sales data and customer feedback to determine the most profitable products and services to offer, and implement strategies to increase sales.
  • Implement Price and Credits Policies: Develop and implement pricing strategies to maximize revenue, and manage credits and refunds to ensure customer satisfaction.
  • Locate, Select, and Procure Merchandise: Source and purchase merchandise for resale, ensuring high-quality products and competitive pricing.
  • Develop and Implement Marketing Strategies: Create and execute marketing plans to increase brand awareness and drive sales, including social media, in-store promotions, and loyalty programs.
  • Plan Budgets and Monitor Revenues and Expenses: Develop and manage budgets, track revenues and expenses, and make data-driven decisions to optimize profitability.
  • Determine Staffing Requirements: Analyze sales data and customer traffic to determine staffing needs, and adjust schedules accordingly.
  • Resolve Issues: Address customer complaints, supply shortages, and other issues that may arise, ensuring prompt and effective resolution.
  • Recruit, Hire, and Supervise Staff: Recruit, hire, and train new staff members, and provide ongoing supervision and coaching to ensure high performance.
  • Conduct Performance Reviews: Regularly evaluate employee performance, providing feedback and coaching to improve skills and productivity.
  • Plan, Organize, Direct, Control, and Evaluate Daily Operations: Oversee the daily operations of the convenience store, ensuring efficient and effective management of resources, staff, and customers.
Requirements:
  • Education: No degree, certificate, or diploma required.
  • Experience: Experience an asset.
  • Language: English.
  • Work Environment: Fast-paced environment, standing for extended periods, and working under pressure.
  • Personal Suitability: Adaptability, analytical, creativity, efficiency, energetic, goal-oriented, hardworking, integrity, outgoing, positive attitude, proactive, quick learner, time management, efficient interpersonal skills, excellent oral communication, excellent written communication, flexibility, interpersonal awareness, organized, team player, and ability to multitask.
Benefits:
  • Dental Plan: Comprehensive dental coverage.
  • Health Care Plan: Comprehensive health coverage.
  • Free Parking: Free parking available.
  • Learning/Training Paid by Employer: Opportunities for professional development and training.


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    {"h2": "Job Summary", "p": "We are seeking a highly motivated and experienced Convenience Store Manager to join our team at Abercrombie Video and Variety. As a key member of our retail team, you will be responsible for managing the day-to-day operations of our convenience store, including staff supervision, inventory management, and customer service. If you...


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