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Housekeeping Department Manager

2 months ago


Tofino, Canada Château de Mercuès Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Department Manager to join our team at Château de Mercuès. As a key member of our senior management team, you will be responsible for the overall operation of the Housekeeping Department, ensuring that our high standards of service and cleanliness are consistently met.

Key Responsibilities
  • Lead and manage the Housekeeping Department, ensuring that all team members are trained and equipped to provide exceptional service to our guests.
  • Develop and implement effective systems and processes to drive efficiency, productivity, and quality in the Housekeeping Department.
  • Collaborate with other departments to ensure seamless communication and coordination, and to identify opportunities for improvement.
  • Conduct regular inspections to ensure that all areas of the hotel meet our high standards of cleanliness and maintenance.
  • Manage the budget and financial performance of the Housekeeping Department, ensuring that all expenses are controlled and optimized.
  • Recruit, train, and develop the skills of housekeeping staff, ensuring that they have the necessary skills and knowledge to provide exceptional service to our guests.
  • Ensure compliance with all health and safety regulations, and maintain a safe and healthy work environment for all staff.
  • Source and purchase all necessary housekeeping supplies and equipment, and maintain accurate inventory records.
  • Assist in the planning and coordination of hotel renovations, upgrades, and deep cleaning projects.
Requirements
  • Minimum 2 years of experience in a senior management role in the hospitality industry.
  • Proven track record of success in leading and managing a team, with a focus on customer service and quality.
  • Excellent communication and interpersonal skills, with the ability to work effectively with all levels of staff and management.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
  • Knowledge of hotel operations, including housekeeping, front desk, and food and beverage.
  • Ability to work effectively in a fast-paced environment, with a focus on providing exceptional service to our guests.
  • High school diploma or equivalent required; degree in hospitality or a related field preferred.
What We Offer

As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on providing exceptional service to our guests. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.