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Restaurant Operations Manager

2 months ago

Lincoln, New Brunswick, Canada Tim Hortons Full time
Job Title: Assistant Restaurant Manager

We are seeking an experienced Assistant Restaurant Manager to join our team at Tim Hortons. As a key member of our restaurant management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities:
  • Restaurant Operations: Oversee the day-to-day operations of the restaurant, including managing inventory, controlling costs, and maintaining high standards of quality and cleanliness.
  • Team Leadership: Lead and motivate a team of employees to achieve sales and customer satisfaction goals, providing coaching and development opportunities to ensure their success.
  • Customer Service: Ensure that every customer has an exceptional experience, responding to feedback and concerns in a timely and professional manner.
  • Marketing and Sales: Participate in marketing initiatives and sales promotions to drive business growth and increase customer engagement.
Requirements:
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years
  • Work Setting: Various locations
  • Budgetary Responsibility: $0 - $100,000
  • Computer and Technology Knowledge: Electronic cash register, MS Office, Point of sale system
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, repetitive tasks, attention to detail, combination of sitting, standing, walking
  • Personal Suitability: Accurate, client focus, dependability, efficient interpersonal skills, excellent oral communication, excellent written communication, flexibility, organized, reliability, team player
What We Offer:
  • Recognized Employer: Tim Hortons is a recognized employer with a strong reputation for excellence in the industry.
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week