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Grocery Store Associate
1 month ago
Job Title: Store Associate
Giant Tiger is a Canadian-owned and operated retailer with a strong commitment to the community and over 60 years of success. Our company culture emphasizes opportunities for growth and development, teamwork, and engagement.
We are seeking a motivated and customer-focused individual to join our team as a Store Associate in our Niagara Falls store. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a high level of customer satisfaction.
What We Offer:
- Competitive medical, dental, and vision benefits
- Store discount
- Profit-sharing opportunities
- A safe and healthy work environment
Job Responsibilities:
- Provide exceptional customer service and ensure a high level of customer satisfaction
- Accurately record customer transactions using electronic cash registers and self-checkouts
- Replenish merchandise around the checkout area and maintain a clean and organized store environment
- Follow up on hot-selling items and complete markdowns and SKU changes as needed
- Maintain planograms, labels, tickets, and signing standards
- Perform cycle counts as required
- Ensure compliance with all policies when selling tobacco and lottery products
- Ensure health and safety policies and guidelines are followed
- Ensure loss prevention best practices are followed
- Ensure the checkout work area is kept clean and organized
Requirements:
- Strong customer service skills
- Ability to work independently and as part of a team
- Ability to handle a variety of tasks in a fast-paced environment
- Attention to detail
- Effective communication and interpersonal skills
Work Schedule:
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of days, evenings, and weekends, up to 24 hours weekly.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
- Stand and/or walk
- Bend, twist, and squat
- Lift and/or move up to 18 kg (40 lbs.)
- Perform tasks involving firm grasping
- Perform repetitive tasks requiring a range of hand motions
- Reach above shoulder height and below waist level
- Operate equipment, including using a ladder
Keyholder Premium:
As a keyholder, you will be responsible for opening and closing the store on an ad hoc basis, ensuring all areas are tidy, and ensuring all associates have completed their end-of-shift tasks. You will also be responsible for the security of the store, including locking and setting the alarm.
Employee Universal Accountabilities:
As an employee of Giant Tiger, you will be expected to:
- Ensure a high level of customer service
- Ensure health and safety policies and guidelines are followed
- Ensure loss prevention best practices are followed
- Ensure compliance with all policies when selling tobacco and lottery products
- Ensure emergency protocols are followed
