Technical Lead/System Architect, End User Technology Specialist

5 days ago

Ottawa, Ontario, Canada CBCRadio-Canada Full time
Transformative Role in Modern Device Management

CBC/Radio-Canada is seeking a highly skilled Technical Lead Analyst to play a pivotal role in transforming our end-user device management strategy. As a key player in designing and implementing new IT Operations solutions, you will report to the End-User Technology manager.

Key Responsibilities:
  • Design and implement a comprehensive architecture for modern device management, focusing on Microsoft Autopilot and a seamless co-management model between SCCM and Intune.
  • Oversee the implementation of Microsoft Autopilot, ensuring successful deployment and onboarding.
  • Guide the migration of applications from SCCM to Intune, ensuring minimal disruption.
  • Facilitate the transition of GPO management to Intune policies.
  • Establish new compliance and configuration baselines in Intune.
  • Troubleshoot complex technical issues and provide advanced support.
Requirements:
  • University degree, or college diploma, in the field of computer science or an equivalent combination of education and relevant experience.
  • 7+ years' experience in a technical lead or systems architect role with a demonstrated focus on end-user technologies.
  • Hands-on technical working experience with endpoint management solutions.
  • Deep expertise in Microsoft Autopilot, Intune, and SCCM.
  • Expertise and knowledge of universal enterprise management solutions.
  • Expertise and knowledge in identity management.
  • Strong technical knowledge of Windows operating systems, macOS, Active Directory, Azure/Entra environment, and Group Policy management.
  • Strong technical knowledge of scripting languages (Powershell, Google Apps script).
  • Strong communication, collaboration, and leadership abilities.
  • Excellent problem-solving, analytical, and troubleshooting skills.
  • Ability to draft complex reports and presentations.
  • Understanding of project management principles.
  • Highly self-motivated, directed, and ability to exercise sound judgment, work independently, and take the initiative.
Preferred:
  • Bilingual (French/English).

Candidates may be subject to skills and knowledge testing. CBC/Radio-Canada is committed to being a leader in reflecting our country's diversity. We value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canada's public broadcaster.

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