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Premium Services Supervisor

2 months ago

Toronto, Ontario, Canada Legends Full time
{"Job Summary

We are seeking a skilled Premium Services Supervisor to join our team at Legends. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences in our premium services department.

Key Responsibilities

* Manage daily operations in the Premium Services Department, including restaurants, clubs, and in-seat service
* Motivate staff by creating and implementing service incentives
* Oversee labor utilization and ensure accurate consumption and inventory recording
* Complete sales, inventory audits, and recounts as necessary
* Ensure staff follow company policies and procedures
* Provide excellent guest service and resolve conflicts effectively
* Work collaboratively with the Management team to drive business growth and improve operations

Requirements

* Smart Serve Certification
* Proven experience in guest service and conflict resolution
* Strong organizational and problem-solving skills
* Ability to work flexible shifts, including evenings, weekends, and holidays

What We Offer

* Competitive compensation and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you are a motivated and customer-focused individual with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

Legends is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Work Environment

* On-site location
* Regularly required to sit, talk, hear, use hands to finger, and handle controls
* Frequently required to reach with hands and arms
* Occasionally required to stand, walk, and stoop

Legends is committed to providing a safe and inclusive work environment

We are an equal opportunity employer and welcome applications from diverse candidates.