Electrical Service Technician

1 week ago

Kamloops, British Columbia, Canada Komatsu Full time
About Komatsu

Komatsu is a leading provider of innovative solutions for the construction, mining, industrial, and forestry industries. Our diverse product line, supported by advanced IoT technologies, regional distribution channels, and a global service network, enables us to maximize value for our customers.

Job Overview

This role is part of our Technical Service team, responsible for providing technical support to customers across various product lines. The successful candidate will be available for equipment builds, commissioning, and follow-up repair and service.

Key Responsibilities
  • Provide technical support to customers on-site
  • Research and troubleshoot technical issues
  • Apply hydraulic, mechanical, and electrical knowledge to equipment issues
  • Maintain customer databases
  • Interface with the product support group to assist, rectify, and improve repetitive or critical issues
  • Work overtime when required
  • Maintain a safe and clean work environment
Requirements
  • Red Seal Electrical Journeyperson certification required; dual ticket preferred
  • Minimum 1-3 years related experience preferred
  • Able to participate in machine building and commissioning phases of new equipment
  • Understand the operation and function of mining shovels, drills, loaders, and be capable of accurately diagnosing problems
  • Capable of accurately diagnosing problems and working with PLCs and digital drives
  • Possess proven experience troubleshooting mining machines while working in an outdoor environment, plus demonstrated electrical proficiency on high-voltage electrical equipment
  • Experience in testing the repaired equipment for proper performance
  • Superior customer service skills and communication skills are required
  • Basic knowledge of Advanced Control Systems such as A/B Rockwell, ABB Control Builder, Step-7 Siemens
  • Solid track record in dealing with customers in a technical role
  • Ability to document and report machine issues in a timely and accurate manner
  • Maintain a safe and clean work environment
  • Must be able to work with minimal supervision but also participate in the work of other mechanical and electrical journeymen and apprentices within the field environment
  • Knowledge and experience working with Microsoft Office (Word, Excel, Project)
What We Offer
  • Competitive wages: base wage of $60.95/h
  • Comprehensive benefits package (health & dental, vision coverage, healthcare spending account, and life insurance)
  • Personal wellness spending account
  • Company-sponsored registered pension plan (RPP) and matching program
  • Safety boot voucher
  • Paid vacation
  • Company-supplied tools
  • 4/5 Rating on Glassdoor
  • Sustainable employment
  • Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment
About Us

Komatsu is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce strongly contributes to our business growth and product innovation. Komatsu is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, or a conviction for which a pardon has been granted.

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