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Application Testing Specialist

2 months ago

Toronto, Ontario, Canada Manulife Full time
Job Summary

We are seeking a highly skilled Application Testing Specialist to join our team at Manulife. As a key member of our implementation team, you will be responsible for managing relationships with clients and their HRIS providers to establish electronic eligibility file feeds and ensure the integrity of test files.

Key Responsibilities
  • Manage client and HRIS provider relationships to establish electronic eligibility file feeds
  • Participate in internal and external project team meetings to ensure successful implementation
  • Focus on escalated plans and issues impacting the implementation timeline and resolve them before handing off to the in-force Electronic file team
  • Act as a project manager and have ownership of the electronic file implementation process from start to finish
  • Attend training as required to stay current with system and product enhancements and process changes or improvements
  • Assist with procedure development, training, and management
  • Ensure the overall AdminAdvantage Benefits Member data management, maintenance, and integrity by providing system expertise and performing system process administration
Requirements
  • Comprehensive knowledge of Group Benefits is an asset
  • Strong Office 365 skills
  • Bilingual (French & English) is an asset
  • Flexible work policies and strong work-life balance
  • We create opportunities to learn and grow at every stage of your career
About Us

At Manulife, we strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We build a business that benefits all stakeholders and has a positive social and environmental impact.