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Restaurant Operations Manager

2 months ago

Gravenhurst, Ontario, Canada Tim Hortons Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Tim Hortons. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are well-trained and motivated.

Key Responsibilities:
  • Staff Management: Supervise and train staff to ensure they are meeting our high standards of customer service and food quality.
  • Operations: Set staff work schedules, determine type of services to be offered, and implement operational procedures to ensure efficient and effective restaurant operations.
  • Customer Service: Ensure that customers receive exceptional service and that their complaints or concerns are addressed promptly and professionally.
  • Inventory Management: Organize and maintain inventory to ensure that we have the necessary supplies to meet customer demand.
  • Health and Safety: Ensure that health and safety regulations are followed at all times.
  • Supervision: Supervise 3-4 people and work a 35-hour week.

Requirements:

  • College/CEGEP education.
  • 1-2 years of experience in a restaurant management role.

Working Conditions:

  • Work Term: Permanent.
  • Work Language: English.