Restaurant Operations Manager
2 weeks ago
Restaurant Operations Manager Job Description
At A&W Restaurant Gravenhurst, we are seeking a skilled Restaurant Operations Manager to join our team. The ideal candidate will have experience in managing daily restaurant operations, supervising staff, and ensuring excellent customer service.
Key Responsibilities:
- Evaluate daily operations to ensure efficiency and quality.
- Monitor staff performance and provide feedback for improvement.
- Plan and organize daily operations, including staff schedules and inventory management.
- Recruit and train staff to meet the needs of the restaurant.
- Supervise staff to ensure they are meeting expectations and providing excellent customer service.
- Determine the type of services to be offered and implement operational procedures.
- Conduct performance reviews to identify areas for improvement.
- Organize and maintain inventory to ensure efficient operations.
- Address customer complaints and provide excellent customer service.
Work Conditions and Physical Capabilities:
- Fast-paced environment with tight deadlines.
- Work under pressure to meet customer demands.
- Repetitive tasks and physical demands of the job.
Requirements:
- 2 years of experience in a restaurant management role.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment.
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