Patient Service Specialist
3 weeks ago
About the Role:
We are seeking a highly skilled and customer-focused Patient Service Specialist to join our team at Consumer's Optical. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our patients.
Key Responsibilities:
- Warmly greet customers and provide a welcoming environment
- Communicate effectively with customers, medical service providers, and other third parties
- Manage appointment bookings, prescription printouts, and billing and payments
- Uphold excellent customer service standards using your charisma and problem-solving skills
What We Offer:
As a Patient Service Specialist at Consumer's Optical, you will enjoy a comprehensive total rewards package, including a competitive wage and benefits. You will also have opportunities for rapid and continued growth, ensuring a constantly challenging and rewarding environment.
Requirements:
- Passionate about customer experience and providing exceptional interactions
- Committed to excelling as a member of a high-performing team
- Able to multi-task in a fast-paced environment
- Good computer knowledge, including Microsoft Office Suite
- Previous retail experience an asset
About Us:
Consumer's Optical is a leading provider of eye care services, with over 50 partner locations across Canada. We are committed to delivering a carefully curated, enjoyable, and affordable experience for our customers. Our locations carry Canada's largest selections of designer eyewear, and we believe everyone should have access to the eyewear brands they love at a price they can afford.
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