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Patient Service Specialist
2 months ago
About the Role:
We are seeking a highly skilled and customer-focused Patient Service Specialist to join our team at Consumer's Optical. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our patients.
Key Responsibilities:
- Warmly greet customers and provide a welcoming environment
- Communicate effectively with customers, medical service providers, and other third parties
- Manage appointment bookings, prescription printouts, and billing and payments
- Uphold excellent customer service standards using your charisma and problem-solving skills
What We Offer:
As a Patient Service Specialist at Consumer's Optical, you will enjoy a comprehensive total rewards package, competitive wage and benefits, rapid and continued growth opportunities, and a workplace culture that fosters collaboration and ongoing training and development.
Requirements:
- Passionate about customer experience and delivering exceptional interactions
- Committed to excelling as a member of a high-performing team
- Able to multi-task in a fast-paced environment
- Good computer knowledge, including Microsoft Office Suite
- Previous retail experience an asset
About Us:
Consumer's Optical is a leading provider of optical services, with over 50 partner locations across Canada. We are committed to delivering a carefully curated, enjoyable, and affordable experience for our customers.
