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Food Service Team Lead
2 months ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at KFC. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.
Key Responsibilities- Leadership and Management
- Supervise and coordinate the activities of our kitchen staff, ensuring that all tasks are completed efficiently and effectively.
- Train and develop our team members, providing guidance and support to help them achieve their full potential.
- Quality Control
- Establish and maintain high standards of food quality, presentation, and safety.
- Conduct regular quality control checks to ensure that our food meets our high standards.
- Customer Service
- Provide exceptional customer service, responding to customer complaints and concerns in a professional and courteous manner.
- Work closely with our customer service team to ensure that all customer needs are met.
- Administrative Tasks
- Prepare and submit reports on sales, inventory, and other key performance indicators.
- Maintain accurate records of stock, repairs, sales, and wastage.
- Education
- Secondary (high) school graduation certificate
- Experience
- Experience in a fast-paced food service environment, preferably in a supervisory or management role.
- Proven track record of success in leading high-performing teams and achieving business objectives.
- Skills and Qualifications
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
- Ability to maintain confidentiality and handle sensitive information.
- Competitive Salary and Benefits
- Opportunities for Professional Growth and Development
- A Dynamic and Supportive Work Environment