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Office Reception Coordinator

2 months ago

Summerside, Canada H&R Block Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Reception Clerk to join our team at H&R Block. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and ensuring a smooth day-to-day operation of our office.

Key Responsibilities
  • Greeting and Directing Visitors

You will be the first point of contact for our clients and visitors, providing a warm and welcoming experience. This includes directing them to the appropriate staff member or service area.

Record Keeping and Communication

You will be responsible for recording and relaying important information to our staff and clients, ensuring that all communication is accurate and timely.

Scheduling and Coordination

You will assist with scheduling appointments and coordinating with our staff to ensure a seamless experience for our clients.

Clerical Duties

You will perform various clerical tasks, including filing, sorting, and distributing mail, as well as maintaining a clean and organized workspace.

Customer Service

You will provide exceptional customer service, responding to client inquiries and resolving any issues in a professional and courteous manner.

Requirements
  • Education

A secondary (high) school graduation certificate or equivalent experience is required.

Computer and Technology Skills

You will have basic computer skills and be proficient in using electronic mail and other office software.

Work Environment

You will work in a fast-paced environment, often under pressure, and be able to multitask and prioritize tasks effectively.

Personal Qualities

You will possess excellent oral communication skills, be organized, reliable, and a team player, with the ability to multitask and work under pressure.

What We Offer
  • Opportunity to Work with a Reputable Company

H&R Block is a well-established and respected company, offering a dynamic and supportive work environment.

Competitive Compensation and Benefits

We offer a competitive salary and benefits package, including opportunities for professional growth and development.