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Office Administrator/Client Care Coordinator

2 months ago

Calgary, Alberta, Canada Handyman Connection of Calgary Full time

About the Role

We are seeking a highly skilled and organized Office Administrator/Client Care Representative to join our team at Handyman Connection of Calgary. As a key member of our team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our business.

Key Responsibilities

  • Customer Service
    • Provide timely and effective responses to customer inquiries and concerns
    • Resolve customer issues in a professional and courteous manner
  • Administrative Support
    • Manage and maintain accurate records and databases
    • Coordinate and schedule appointments and meetings
    • Prepare and send correspondence and reports
  • Project Management
    • Assist in the planning and execution of projects
    • Coordinate with technicians and clients to ensure project completion

Requirements

  • Education and Experience
    • High school diploma or equivalent required; post-secondary education in a related field an asset
    • Minimum 5 years of experience in a customer service or administrative role
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Strong organizational and time management skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Proficiency in Microsoft Office and other software applications

What We Offer

As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.