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Hospitality Service Specialist

2 months ago


Old Toronto, Ontario, Canada Shangri-La Hotel Full time

Hospitality Service Specialist - Food Runner (Part-time) at Shangri-La Hotel. This role is suitable for individuals holding a Bachelor's Degree.

Key Responsibilities:

  1. Deliver outstanding service to patrons in the Restaurant and Lobby Lounge.
  2. Exhibit creativity and a strong commitment to service excellence.
  3. Proactively fulfill service expectations with genuine care and meticulous attention to detail.
  4. Ensure adherence to hotel policies and standards.
  5. Maintain cleanliness and efficiency in food service operations.
  6. Assist in the seamless functioning of the designated section.
  7. Comply with food safety and hygiene regulations.
  8. Support fellow Food & Beverage team members as required.

Essential Qualifications:

  1. A minimum of 2 years of experience in a luxury brand or fine dining environment.
  2. Current SmartServe and In Good Hands certifications.
  3. Availability to work evenings, weekends, and holidays.
  4. Proficient in English, both verbal and written.
  5. Eligibility to work in Canada.

Shangri-La Toronto is committed to complying with the Accessibility for Ontarians with Disabilities Act, 2005, and will provide reasonable accommodations in the application and interview process upon request.