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Hotel Operations Supervisor

3 months ago

Brantford, Ontario, Canada 2113626 Ontario Inc. Full time
Position Overview

We are seeking a dedicated Hotel Operations Supervisor to oversee the daily functions of our hospitality establishment. This role is crucial in ensuring that our guests receive exceptional service and that our team operates efficiently.

Key Responsibilities
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 7 months to less than 1 year in a supervisory role within the hospitality sector.
  • Work Environment: This position is based in a hotel, motel, or resort setting.
  • Primary Duties:
    • Executing tasks as directed by management.
    • Providing assistance to clients and guests with special requirements.
    • Coordinating, assigning, and evaluating the work of team members.
    • Recruiting and training new staff members.
    • Ensuring the smooth operation of systems and equipment.
    • Ordering necessary materials and supplies.
  • Supervision: Responsible for overseeing a team of 3-4 individuals.
  • Technical Skills: Proficient in MS Outlook and other relevant software.
  • Work Conditions:
    • Must possess strong attention to detail.
    • Ability to thrive in a fast-paced environment.
    • Capable of managing a large workload.
    • Willingness to work overtime as needed.
    • Comfortable standing for extended periods.
    • Ability to meet tight deadlines.
    • Must work well under pressure.
  • Personal Attributes:
    • Demonstrates accuracy and dependability.
    • Strong client-focused approach.
    • Excellent interpersonal and communication skills.
    • Exhibits flexibility and initiative.
    • Strong organizational capabilities.
    • A true team player.
  • Employment Type: This is a permanent position.
  • Language Requirement: Proficiency in English is necessary.
  • Work Hours: Expected to work 40 hours per week.