Hotel Operations Manager

4 weeks ago


Brantford, Ontario, Canada Ontario Inc. Full time
Job Title: Hotel Clerk Supervisor

We are seeking a highly organized and detail-oriented Hotel Clerk Supervisor to join our team at Ontario Inc.

Job Summary

The Hotel Clerk Supervisor will be responsible for supervising a team of hotel staff, ensuring the smooth operation of hotel services, and maintaining high standards of customer service.

Key Responsibilities
  • Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance teams.
  • Assist guests with special needs and resolve any issues that may arise.
  • Coordinate and review work assignments, ensuring tasks are completed efficiently and effectively.
  • Hire and train new staff members, providing guidance on job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, arranging repairs as needed to ensure business continuity and customer service delivery.
  • Requisition materials and supplies as required.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a hotel or related environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Physical ability to stand for extended periods.
Work Environment

The Hotel Clerk Supervisor will work in a hotel setting, with a team of 3-4 people. The ideal candidate will have excellent attention to detail, be able to work under pressure, and possess a strong client focus.

What We Offer

Ontario Inc. offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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