Current jobs related to Loyalty Program Analyst - Calgary, Alberta - WestJet

  • Accountant - Loyalty Program Coordinator

    4 weeks ago

    Calgary, Alberta, Canada WestJet Full time

    Why WestJet:At WestJet, we're passionate about delivering exceptional customer experiences and creating a culture that inspires our team members to grow and thrive.As a Loyalty Accountant, you'll play a key role in supporting our WestJet Rewards program, ensuring accurate and timely financial reporting, and collaborating with cross-functional teams to drive...

  • Customer Experience Analyst

    4 days ago

    Calgary, Alberta, Canada CB Canada Full time

    Critical Role in Customer SatisfactionThe Customer Experience Analyst will play a pivotal role in driving customer satisfaction and loyalty. This role involves analyzing customer feedback and data to identify areas for improvement and developing strategies to enhance customer experience.Key Responsibilities:Collaborate with cross-functional teams to develop...

  • Data Transformation Specialist

    4 weeks ago

    Calgary, Alberta, Canada KZenEdge Strategic Program Execution Full time

    Job Title: ATR Data AnalystWe are seeking a highly skilled ATR Data Analyst to join our team at KZenEdge Strategic Program Execution.Job Summary:The ATR Data Analyst will be responsible for transforming and migrating master data from the existing SAP ECC system to an SAP S4 CMMS system. This will involve working with Masterkey as a data staging platform to...

  • Software Development Opportunities

    4 weeks ago

    Calgary, Alberta, Canada KZenEdge Strategic Program Execution Full time

    Job DescriptionKZenEdge Strategic Program Execution is seeking a skilled Software Developer to join our team. As a Software Developer, you will work on complex systems analysis and programming assignments with minimal supervision. You will bring recommendations on critical decisions relating to code build, maintain and improve the performance of existing...

  • Software Development Opportunities

    4 weeks ago

    Calgary, Alberta, Canada KZenEdge Strategic Program Execution Full time

    Job DescriptionKZenEdge Strategic Program Execution is seeking a skilled Software Developer to join our team. As a Software Developer, you will work on complex systems analysis and programming assignments with minimal supervision. You will bring recommendations on critical decisions relating to code build, maintain and improve the performance of existing...

  • Senior Business Analyst

    3 weeks ago

    Calgary, Alberta, Canada Precision Human Capital Inc Full time

    We are seeking a seasoned Business Analyst to lead a program in Calgary, AB. The ideal candidate will have experience in coordinating and facilitating senior-level business initiatives, compiling strong recommendations, and working on value creation in the face of constraints.Key Responsibilities:Lead and facilitate senior-level business initiativesCompile...

  • Health Services Programs Manager

    2 months ago

    Calgary, Alberta, Canada CP Full time

    Job SummaryWe are seeking a highly skilled and experienced Health Services Programs Manager to join our team at CP. The successful candidate will be responsible for managing and leading Health Services Specialists, Analysts, and Coordinators, as well as overseeing vendors and ensuring adherence to Master Service Level Agreements.Key ResponsibilitiesManage...

  • Health Services Programs Manager

    2 months ago

    Calgary, Alberta, Canada CP Full time

    Job SummaryWe are seeking a highly skilled and experienced Health Services Programs Manager to join our team at CP. The successful candidate will be responsible for managing and leading Health Services Specialists, Analysts, and Coordinators, as well as overseeing vendors and ensuring adherence to Master Service Level Agreements.Key ResponsibilitiesManage...

  • Database Analyst

    4 weeks ago

    Calgary, Alberta, Canada SHIRAH MIGRATION INCORPORATED Full time

    Job Title: Database AnalystAt Shirah Migration Incorporated, we are seeking a highly skilled Database Analyst to join our team. As a Database Analyst, you will play a critical role in designing and developing databases to support our business operations.Key Responsibilities:Design and develop databases to meet business requirementsOperate database management...

  • Social Policy Analyst

    4 weeks ago

    Calgary, Alberta, Canada Centre for Affordable Water and Sanitation Technology (CAWST) Full time

    Job Title: Social Policy AnalystWe are seeking a highly skilled Social Policy Analyst to join our team at the Centre for Affordable Water and Sanitation Technology (CAWST). As a Social Policy Analyst, you will play a key role in analyzing data, assessing economic and social developments, and developing social programs to address the needs of our...

  • Social Policy Analyst

    4 weeks ago

    Calgary, Alberta, Canada Centre for Affordable Water and Sanitation Technology (CAWST) Full time

    Job Title: Social Policy AnalystWe are seeking a highly skilled Social Policy Analyst to join our team at the Centre for Affordable Water and Sanitation Technology (CAWST). As a Social Policy Analyst, you will play a key role in analyzing data, assessing economic and social developments, and developing social programs to address the needs of our...

  • Social Policy Analyst

    1 month ago

    Calgary, Alberta, Canada Centre for Affordable Water and Sanitation Technology (CAWST) Full time

    Job Title: Social Policy AnalystWe are seeking a highly skilled Social Policy Analyst to join our team at the Centre for Affordable Water and Sanitation Technology (CAWST). As a Social Policy Analyst, you will play a key role in analyzing data, assessing economic and social developments, and developing social programs to address the needs of our...

  • Social Policy Analyst

    1 month ago

    Calgary, Alberta, Canada Centre for Affordable Water and Sanitation Technology (CAWST) Full time

    Job Title: Social Policy AnalystWe are seeking a highly skilled Social Policy Analyst to join our team at the Centre for Affordable Water and Sanitation Technology (CAWST). As a Social Policy Analyst, you will play a key role in analyzing data, assessing economic and social developments, and developing social programs to address the needs of our...

  • Health Services Programs Manager

    3 weeks ago

    Calgary, Alberta, Canada CP Full time

    Health Services Programs ManagerThis role is responsible for managing and leading Health Services Specialists, Analysts, and Coordinators. The ideal candidate will have a strong background in health care management and experience in program administration and third-party vendor management.Key Responsibilities:Manage and lead Health Services Specialists,...

  • Student Data Analyst

    3 weeks ago

    Calgary, Alberta, Canada Cenovus Full time

    About this opportunityWe are seeking a motivated Student Data Analyst to join our Workforce Analytics and Strategic Planning Team. As a Student Data Analyst, you will have the opportunity to develop your skills in HR analytics and programming, working alongside industry-leading professionals.Key ResponsibilitiesDevelop scripts and custom applications to...

  • Senior Budget Analyst

    1 month ago

    Calgary, Alberta, Canada CB Canada Full time

    Job Title: Senior Budget AnalystWe are seeking a highly skilled Senior Budget Analyst to join our team at CB Canada. As a Senior Budget Analyst, you will be responsible for creating new budgets for programs and considering costs and various funding sources in creating various budget scenarios.Key Responsibilities:Develop and maintain accurate and...

  • Senior Budget Analyst

    1 month ago

    Calgary, Alberta, Canada CB Canada Full time

    Job Title: Senior Budget AnalystWe are seeking a highly skilled Senior Budget Analyst to join our team at CB Canada. As a Senior Budget Analyst, you will be responsible for creating new budgets for programs and considering costs and various funding sources in creating various budget scenarios.Key Responsibilities:Develop and maintain accurate and...

  • Social Policy Analyst

    4 weeks ago

    Calgary, Alberta, Canada Centre for Affordable Water and Sanitation Technology (CAWST) Full time

    Job Title: Social Policy AnalystWe are seeking a highly skilled Social Policy Analyst to join our team at the Centre for Affordable Water and Sanitation Technology (CAWST). The successful candidate will be responsible for analyzing data, assessing economic and social developments, and conducting research to inform our social programs.Key...

  • Financial Analyst

    2 months ago

    Calgary, Alberta, Canada K & S LLP. Full time

    Job Title: Financial AnalystWe are seeking a highly skilled Financial Analyst to join our team at K & S LLP.Job SummaryThe Financial Analyst will be responsible for planning, setting up, and administering accounting systems, as well as preparing financial information for individuals, departments, or companies.Key ResponsibilitiesPlan, set up, and administer...

  • Financial Analyst

    2 months ago

    Calgary, Alberta, Canada K & S LLP. Full time

    Job Title: Financial AnalystWe are seeking a highly skilled Financial Analyst to join our team at K & S LLP.Job SummaryThe Financial Analyst will be responsible for planning, setting up, and administering accounting systems, as well as preparing financial information for individuals, departments, or companies.Key ResponsibilitiesPlan, set up, and administer...

Loyalty Program Analyst

3 months ago

Calgary, Alberta, Canada WestJet Full time
Role Overview:

Are you passionate about enhancing customer experiences through innovative loyalty solutions? WestJet is in search of a Rewards Business Analyst (Intermediate) to contribute to our Loyalty team. This role requires a proactive individual who thrives in a fast-paced and agile environment, demonstrating a commitment to excellence and results.

The Rewards Business Analyst plays a crucial role in the execution and delivery of WestJet Rewards benefits and services. Responsibilities include designing and configuring data elements such as rules and products within the Loyalty Management System, ensuring alignment with business goals. This position is integral in representing strategic objectives to guarantee that processes and solutions provide a superior customer experience.

Key Responsibilities:

  • Define requirements and processes to implement solutions with various integration points, collaborating with both internal and external partners to ensure alignment with business initiatives.
  • Configure the Loyalty Management application to facilitate the fulfillment of program benefits, promotions, and enhancements, including defining conditions, criteria, and rule sets.
  • Analyze different options to provide recommendations and define a clear path forward.
  • Offer insights on initiatives affecting Loyalty services or processes to maintain service delivery standards and meet business objectives, requiring a thorough understanding of all WestJet Rewards benefits and services.
  • Identify and implement improvements to enhance delivery, customer experience, or operational performance, positively impacting member satisfaction and revenue generation.
  • Guide testing and support efforts for the implementation of Rewards enhancements, releases, or promotions.
  • Provide operational support to address and mitigate service disruptions, including prioritization, impact assessment, resolution deployment, and communication.

Qualifications and Experience:

  • Completion of post-secondary education in Business or Information Technology.
  • A minimum of 5 years of experience in a similar analytical role; experience in the Airline or Loyalty Industry is advantageous.
  • Hands-on experience with Enterprise B2C Applications such as CRM and Loyalty Management Systems is strongly preferred.
  • Familiarity with Loyalty Programs, including Management Systems, benefits, and services is beneficial.
  • Strong communication, multitasking, and analytical skills.
  • Proven ability to navigate uncertain scenarios and define a path forward.
  • Experience working independently with various partners to implement complex solutions.
  • Demonstrated ability to manage multiple initiatives while maintaining visibility and progress.
  • Detail-oriented with the capability to translate functional capabilities into business outcomes.
  • Experience in defining requirements and creating processes across multiple applications and integration points.

Benefits of Working at WestJet:

WestJet offers a competitive total rewards package to all employees, including:

  • A collaborative and enjoyable work culture with colleagues committed to success.
  • Travel privileges for employees and their families from the start of employment.
  • Flexible savings and benefit programs tailored to meet individual needs.