Bilingual Collections Specialist

4 weeks ago

Edmonton, Alberta, Canada Dentons Full time

Job Title: Bilingual Collections Specialist

Job Summary:

We are seeking a highly skilled Bilingual Collections Specialist to join our team at Dentons. As a key member of our finance department, you will be responsible for collections and client services functions for all Dentons Canada offices.

Responsibilities:

  • Perform daily collection activities on assigned portfolio
  • Liaise with lawyers regarding their client portfolio and any AR balances
  • Make collection calls to clients in a professional manner while keeping and improving customer relations
  • Review and monitor assigned accounts on a daily basis and all applicable collection reports
  • Take actions in order to encourage timely payments
  • Assist with the identification and application of payment receipts via wire, cheque, credit card, EFT, etc.
  • Resolve any client billing and payment application issues to facilitate collection of outstanding AR in a timely manner
  • Identify issues attributing to account delinquency and discuss them with management
  • Provide timely follow-up on payment arrangements
  • Assist with the reconciliation of high value and complex accounts & management of high risk balances
  • Provide assistance/backup support as required to others in the Finance Department
  • Other special projects as required

Requirements:

  • Bilingual in French and English, both in written and verbal formats;
  • Three (3) or more years of experience working in a collections or accounting role;
  • Diploma or Bachelors degree in Finance or equivalent;
  • Prior experience with ARCS and/or Elite 3E preferred;
  • Strong working knowledge of collections processes / procedures;
  • Mathematical and problem solving skills are necessary;
  • Proficient in MS Office (Excel, Word, Power Point) with strong Excel capabilities;
  • Demonstrate leadership skills;
  • Understands the importance of tact and discretion, sound judgment and diplomacy in dealing with sensitive and confidential matters;
  • Strong communication skills both written and verbal;
  • Commitment to privacy and ethical conduct with a strong ability to ensure all firm policies and control procedures are met;
  • Superb organizational skills, accuracy and attention to detail;
  • Self-starter who is able to work independently and effectively with individuals at all levels within a team-oriented environment;
  • Able to meet deadlines, work well under pressure and prioritize work;
  • Previous professional services or law firm experience is preferred;
  • Proven track record of being adaptable to change in a fast-paced, ever changing environment.

About Dentons:

Dentons is a global law firm with over 21,000 individuals in more than 200 offices serving clients across 80+ countries. We are committed to our people and communities, and are consistently recognized as an employer of choice.

What We Offer:

We offer a comprehensive total rewards package beyond a competitive salary, including extended benefits and mental health plans, paid time off, savings plans, fitness subsidy, parental leave top up and more. Our personal and professional development programs include people networks, mentorships, and leadership series programming to help people grow their career.

Equal Opportunity Statement:

Dentons is an equal opportunity employer and welcomes applications from diverse candidates. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

  • Bilingual Collections Specialist

    2 weeks ago

    Edmonton, Alberta, Canada Dentons Full time

    Job Title: Bilingual Collections SpecialistJob Summary:We are seeking a highly skilled Bilingual Collections Specialist to join our team at Dentons Canada. As a key member of our collections team, you will be responsible for collections and client services functions for all Dentons Canada offices.Responsibilities:Perform daily collection activities on...

  • Bilingual Collections Specialist

    3 weeks ago

    Edmonton, Alberta, Canada Dentons Full time

    Job Title: Bilingual Collections SpecialistJob Summary:We are seeking a highly skilled Bilingual Collections Specialist to join our team at Dentons. As a key member of our collections team, you will be responsible for managing and resolving client accounts, ensuring timely payments, and providing exceptional customer service.Responsibilities:Manage and...

  • Bilingual Collections Specialist

    4 weeks ago

    Edmonton, Alberta, Canada Dentons Full time

    Job Title: Bilingual Collections SpecialistJob Summary:We are seeking a highly skilled Bilingual Collections Specialist to join our team at Dentons. As a key member of our collections team, you will be responsible for managing and resolving client accounts, ensuring timely payments, and providing exceptional customer service.Responsibilities:Manage and...

  • Bilingual Collections Specialist

    4 weeks ago

    Edmonton, Alberta, Canada Dentons Full time

    Job Title: Bilingual Collections SpecialistJob Summary:We are seeking a highly skilled Bilingual Collections Specialist to join our team at Dentons. As a key member of our collections team, you will be responsible for managing and resolving client accounts, ensuring timely payments, and providing exceptional customer service.Responsibilities:Manage and...

  • Bilingual Collections Specialist

    3 weeks ago

    Edmonton, Alberta, Canada Dentons Full time

    Job Title: Bilingual Collections SpecialistJob Summary:We are seeking a highly skilled Bilingual Collections Specialist to join our team at Dentons. As a key member of our collections team, you will be responsible for managing and resolving client accounts, ensuring timely payments, and providing exceptional customer service.Responsibilities:Manage and...

  • Bilingual Collections Specialist

    3 weeks ago

    Edmonton, Alberta, Canada Dentons Full time

    Job SummaryWe are seeking a highly skilled and bilingual Collections Specialist to join our team at Dentons. As a key member of our finance department, you will be responsible for collections and client services functions for all Dentons Canada offices.Key ResponsibilitiesPerform daily collection activities on assigned portfolioLiaise with lawyers regarding...

  • Bilingual Collections Specialist

    3 weeks ago

    Edmonton, Alberta, Canada Dentons Full time

    Bilingual Collections Specialist OpportunityDentons is a leading global law firm with a presence in over 200 offices across 80+ countries. We are committed to delivering exceptional results and value to our clients.This role is an exciting opportunity for a bilingual collections specialist to join our team. As a collections specialist, you will be...

  • Bilingual Collections Specialist

    4 weeks ago

    Edmonton, Alberta, Canada Dentons Full time

    Job Title: Bilingual Collections SpecialistJob Summary:We are seeking a highly skilled Bilingual Collections Specialist to join our team at Dentons. As a key member of our collections team, you will be responsible for managing and resolving client accounts, ensuring timely payments, and providing exceptional customer service.Responsibilities:Manage and...

  • Bilingual Collections Specialist

    4 weeks ago

    Edmonton, Alberta, Canada Dentons Full time

    Job Title: Bilingual Collections SpecialistJob Summary:We are seeking a highly skilled Bilingual Collections Specialist to join our team at Dentons. As a key member of our collections team, you will be responsible for managing and resolving client accounts, ensuring timely payments, and providing exceptional customer service.Responsibilities:Manage and...

  • Bilingual Collections Specialist

    2 weeks ago

    Edmonton, Alberta, Canada Dentons Full time

    Bilingual Collections Specialist OpportunityDentons Canada is seeking a highly skilled and experienced Collections Specialist to join our team on a 12-month contract basis. This role will be responsible for collections and client services functions for all Dentons Canada offices.Key Responsibilities:Perform daily collection activities on assigned...

  • Cord Blood Collection Specialist

    1 month ago

    Edmonton, Alberta, Canada Canadian Blood Services Full time

    About the RoleCanadian Blood Services is seeking a skilled and dedicated Cord Blood Collection Specialist to join our dynamic Stem Cells Team. As a key member of our team, you will play a critical role in ensuring the successful collection and processing of cord blood donations.Key ResponsibilitiesAssemble and prepare supplies, equipment, and associated...

  • Cord Blood Collection Specialist

    1 month ago

    Edmonton, Alberta, Canada Canadian Blood Services Full time

    About the RoleCanadian Blood Services is seeking a skilled and dedicated Cord Blood Collection Specialist to join our dynamic Stem Cells Team. As a key member of our team, you will play a critical role in ensuring the successful collection and processing of cord blood donations.Key ResponsibilitiesAssemble and prepare supplies, equipment, and associated...

  • Cord Blood Collection Specialist

    2 weeks ago

    Edmonton, Alberta, Canada Canadian Blood Services Full time

    Canadian Blood Services is seeking a skilled Cord Blood Collection Specialist to join our dynamic Stem Cells Team. Reporting to the Collection Supervisor, Recruitment/Collections, you will work collaboratively with our Cord Blood Bank staff to ensure the promotion, development, and maintenance of a continuous quality improvement environment, in accordance...

  • Cord Blood Collection Specialist

    4 weeks ago

    Edmonton, Alberta, Canada Canadian Blood Services Full time

    About the RoleCanadian Blood Services is seeking a skilled and dedicated Cord Blood Collection Specialist to join our dynamic Stem Cells Team. As a key member of our team, you will play a critical role in ensuring the promotion, development, and maintenance of a high-quality environment that meets regulatory and accreditation standards.Key...

  • Cord Blood Collection Specialist

    4 weeks ago

    Edmonton, Alberta, Canada Canadian Blood Services Full time

    About the RoleCanadian Blood Services is seeking a skilled and dedicated Cord Blood Collection Specialist to join our dynamic Stem Cells Team. As a key member of our team, you will play a critical role in ensuring the promotion, development, and maintenance of a high-quality environment that meets regulatory and accreditation standards.Key...

  • Cord Blood Collection Specialist

    1 month ago

    Edmonton, Alberta, Canada Canadian Blood Services Full time

    Job Summary:Cord Blood Collection Specialist is a key role in the Canadian Blood Services team, responsible for promoting and maintaining a quality environment for cord blood collections. This position requires excellent communication and interpersonal skills, as well as the ability to work independently and identify issues to provide resolutions.Key...

  • Cord Blood Collection Specialist

    2 weeks ago

    Edmonton, Alberta, Canada Canadian Blood Services Full time

    Job Overview:Cord Blood Collection Specialist is a vital role at Canadian Blood Services, where you will be responsible for collecting umbilical cord blood from hospital locations. This position requires excellent communication skills, attention to detail, and the ability to work independently in a highly regulated environment.Key Responsibilities:Assemble...

  • Cord Blood Collection Specialist

    1 month ago

    Edmonton, Alberta, Canada Canadian Blood Services Full time

    Job Summary:Cord Blood Collection Specialist is a key role in the Canadian Blood Services team, responsible for promoting and maintaining a quality environment for cord blood collections. This position requires excellent communication and interpersonal skills, as well as the ability to work independently and identify issues to provide resolutions.Key...

  • Cord Blood Collection Specialist

    3 weeks ago

    Edmonton, Alberta, Canada Canadian Blood Services Full time

    About the RoleCanadian Blood Services is seeking a highly skilled and detail-oriented Cord Blood Collection Specialist to join our dynamic Stem Cells Team.This is a regular part-time position that requires collaboration with our Cord Blood Bank staff to ensure the promotion, development, and maintenance of a quality environment in accordance with regulatory...

  • Cord Blood Collection Specialist

    4 weeks ago

    Edmonton, Alberta, Canada Canadian Blood Services Full time

    About the RoleCanadian Blood Services is seeking a skilled and dedicated Cord Blood Collection Specialist to join our dynamic Stem Cells Team. As a key member of our team, you will play a critical role in ensuring the successful collection of cord blood from hospitals across the country.Key ResponsibilitiesAssemble and prepare supplies, equipment, and...