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Advertising Technology Specialist
2 months ago
About Index Exchange
Index Exchange is a leading global advertising technology company that connects advertisers and publishers to create meaningful connections. We are dedicated to providing innovative solutions that empower our partners to thrive in the ever-evolving digital landscape.
The Role
As an Advertising Technology Specialist, you will play a vital role in supporting our clients and ensuring their success. You will leverage your technical expertise and industry knowledge to provide exceptional service, troubleshoot issues, and drive positive outcomes.
Responsibilities
- Provide technical support to clients, addressing their inquiries and resolving any challenges they may encounter.
- Collaborate with internal teams to ensure seamless integration and implementation of advertising solutions.
- Stay abreast of industry trends and best practices in the advertising technology space.
- Contribute to the development and improvement of our client support processes and resources.
Qualifications
- Proven experience in an advertising technology role, with a strong understanding of ad serving platforms and technologies.
- Excellent communication and interpersonal skills, with the ability to effectively interact with clients from diverse backgrounds.
- Strong analytical and problem-solving abilities, with a keen eye for detail.
- A passion for learning and staying up-to-date on the latest industry advancements.
Benefits
We offer a competitive compensation package and a comprehensive benefits program designed to support your well-being and professional growth. Our benefits include:
- Competitive salary and performance-based bonuses
- Comprehensive health insurance coverage, including medical, dental, and vision
- Paid time off and holidays
- Commuter benefits and discounts, where available
- Employee assistance program
- Mental health first aid program that provides an in-the-moment point of contact and reassurance
- One day of volunteer time off per year and a donation-matching program
- Bi-weekly town halls and regular community-led team events
- Multiple resources and programming to support continuous learning
- A workplace that supports a diverse, equitable, and inclusive environment – learn more here