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Advertising Technology Specialist

2 months ago


Toronto, Ontario, Canada Index Exchange Full time

About Index Exchange

Index Exchange is a leading global advertising technology company that connects advertisers and publishers to create meaningful connections. We are dedicated to providing innovative solutions that empower our partners to thrive in the ever-evolving digital landscape.

The Role

As an Advertising Technology Specialist, you will play a vital role in supporting our clients and ensuring their success. You will leverage your technical expertise and industry knowledge to provide exceptional service, troubleshoot issues, and drive positive outcomes.

Responsibilities

  • Provide technical support to clients, addressing their inquiries and resolving any challenges they may encounter.
  • Collaborate with internal teams to ensure seamless integration and implementation of advertising solutions.
  • Stay abreast of industry trends and best practices in the advertising technology space.
  • Contribute to the development and improvement of our client support processes and resources.

Qualifications

  • Proven experience in an advertising technology role, with a strong understanding of ad serving platforms and technologies.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with clients from diverse backgrounds.
  • Strong analytical and problem-solving abilities, with a keen eye for detail.
  • A passion for learning and staying up-to-date on the latest industry advancements.

Benefits

We offer a competitive compensation package and a comprehensive benefits program designed to support your well-being and professional growth. Our benefits include:

  • Competitive salary and performance-based bonuses
  • Comprehensive health insurance coverage, including medical, dental, and vision
  • Paid time off and holidays
  • Commuter benefits and discounts, where available
  • Employee assistance program
  • Mental health first aid program that provides an in-the-moment point of contact and reassurance
  • One day of volunteer time off per year and a donation-matching program
  • Bi-weekly town halls and regular community-led team events
  • Multiple resources and programming to support continuous learning
  • A workplace that supports a diverse, equitable, and inclusive environment – learn more here