Hotel Front Desk Associate

4 weeks ago


Winnipeg Beach, Canada Winnipeg beach Hotel Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Winnipeg Beach Hotel.

Job Summary:

The Hotel Front Desk Clerk is responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Take, cancel, and change room reservations, and maintain an inventory of vacancies, reservations, and room assignments.
  • Customer Service: Resolve complaints and claims, provide customer service, and assist clients/guests with special needs.
  • Administrative Tasks: Answer telephone, relay telephone calls and messages, and perform other administrative tasks as required.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset.
  • Language: Fluency in English.
  • Work Setting: Hotel, motel, resort.
What We Offer:
  • Competitive Salary: Based on experience.
  • Benefits: Comprehensive benefits package.
  • Opportunities for Advancement: Opportunities for career growth and advancement.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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