Hotel Front Desk Associate
4 weeks ago
We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Winnipeg Beach Hotel.
Job Summary:The Hotel Front Desk Clerk is responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.
Key Responsibilities:- Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
- Room Management: Take, cancel, and change room reservations, and maintain an inventory of vacancies, reservations, and room assignments.
- Customer Service: Resolve complaints and claims, provide customer service, and assist clients/guests with special needs.
- Administrative Tasks: Answer telephone, relay telephone calls and messages, and perform other administrative tasks as required.
- Education: Secondary (high) school graduation certificate.
- Experience: Experience an asset.
- Language: Fluency in English.
- Work Setting: Hotel, motel, resort.
- Competitive Salary: Based on experience.
- Benefits: Comprehensive benefits package.
- Opportunities for Advancement: Opportunities for career growth and advancement.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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