Desktop Support Specialist

4 weeks ago


Regina, Saskatchewan, Canada BQ INTERNATIONAL LTD. Full time

Desktop Support Specialist Position at BQ INTERNATIONAL LTD.

BQ INTERNATIONAL LTD. is in search of a proficient Desktop Support Specialist to become a vital part of their Deskside Services Team. This team is responsible for delivering assistance for end-user devices and desktop software applications within the company's infrastructure. The ideal candidate should possess a bachelor's degree or a technical diploma in computer science or a related discipline, along with essential qualifications such as a valid driver's license and the capability to handle physical packages.

Key Responsibilities:

  • Oversee and maintain end-user devices
  • Provide technical support for Windows 10 and Office 365 applications
  • Deliver Tier 1 & 2 assistance at the Technical Support desk
  • Set up new computers and laptops, and install necessary software
  • Manage peripheral devices and maintain inventory

The Desktop Support Specialist must exhibit strong interpersonal and communication abilities, along with the capacity to collaborate effectively within a team setting. Experience in the North American job market is advantageous. This role entails occasional travel as required.



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