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Assistant Hotel Manager

2 months ago

Parksville, British Columbia, Canada Hotel Zhu Ltd. Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Assistant Manager to join our team at Hotel Zhu Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Operations Management: Develop and implement policies and procedures to ensure smooth hotel operations, including managing staff, inventory, and facilities.
  • Customer Service: Provide exceptional customer service, addressing guest complaints and concerns in a professional and timely manner.
  • Marketing and Sales: Develop and implement marketing plans to increase revenue and occupancy rates, including negotiating with clients for the use of facilities.
  • Financial Management: Prepare budgets and monitor revenues and expenses to ensure financial stability and growth.
  • Team Leadership: Lead and motivate a team of staff to achieve business objectives, including establishing work schedules and enforcing policies and procedures.
  • Technology and Systems: Utilize MS Word, MS Excel, and MS Outlook to manage hotel operations, including preparing reports and presentations.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience: 3 years to less than 5 years of experience in hotel management or a related field.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Work Conditions: Combination of sitting, standing, and walking, with attention to detail and ability to work in a fast-paced environment.