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Senior Business Systems Analyst
3 months ago
Company Overview
Saskatchewan Blue Cross is recognized as one of Saskatchewan's premier employers, dedicated to providing excellent service and innovative solutions.
Position Overview
We are seeking a full-time permanent Senior Business Systems Analyst who will have the flexibility to work in a hybrid environment. This role is pivotal in leading and managing projects aimed at enhancing systems and processes.
Key Responsibilities
- Evaluate existing business workflows through discussions with staff, document analysis, and task assessments to create comprehensive user stories with clear acceptance criteria.
- Deliver high-quality outputs punctually, including business requirements, project timelines, testing strategies, functional designs, and training materials.
- Engage in Quality Assurance and User Acceptance Testing to confirm that features and functionalities are operational.
- Facilitate and/or lead sessions to gather facts and make decisions regarding business scope, functional requirements, and priorities, while identifying gaps in current solutions.
- Assist in organizing workshops and reviewing solution designs developed by functional and technical analysts, ensuring alignment with business needs and requirements.
- Aid in the creation and upkeep of user training documentation.
- Contribute to the deployment of integrated solutions that enhance business functionality and user satisfaction.
- Coordinate and document project-related requirements with subject matter experts and project stakeholders.
- Collaborate with internal teams and external partners to optimize data utilization and produce accurate reports.
- Support Project Managers in tracking and communicating project progress and status against established plans and milestones.
- Maintain effective communication across all team areas (management, design/UX, development, and quality assurance) to synchronize efforts.
- Actively participate in project review meetings, providing status updates to business sponsors and Program Directors.
- Engage in project implementation planning, providing estimates, identifying risks, and recommending mitigation strategies.
- Work closely with technical staff to offer a business perspective during the analysis and design of specifications for applications.
- Undertake additional related projects and responsibilities as assigned.
Qualifications & Skills
- A bachelor's degree in a relevant field (e.g., Business, Computer Science, Information Systems) or an equivalent combination of education and experience.
- 5-7 years of relevant experience.
- Proven experience working with diverse project teams, including Enterprise Architecture, Application Architecture, Security, Privacy, User Experience, Developers, Quality Assurance, and Subject Matter Experts.
- Familiarity with project management tools such as Microsoft Project and TestRail is advantageous.
- Extensive experience with Jira is essential.
- Strong background in Agile project management methodologies.
- Deep understanding of business needs, with the ability to build and maintain customer trust and confidence.
- Proficient in Microsoft Excel, Word, and PowerPoint, with a capacity to quickly learn new software applications.
- Excellent verbal and written communication skills, with the ability to establish effective working relationships with both users and IT.
- Strong analytical, decision-making, and problem-solving abilities.
- Good understanding of current and emerging technologies.
- Ability to exercise sound judgment, tact, and confidentiality.
- Must be legally entitled to work in Canada without restrictions.
- Experience with Enterprise Architect by Sparx or similar modeling tools is a plus.
