Host - Braven

2 months ago


Edmonton, Alberta, Canada Auberge du Pommier Full time

About Us

Auberge du Pommier is a renowned restaurant that prides itself on providing exceptional dining experiences. We are seeking a skilled and charismatic Host to join our team.

Job Summary

The Host will be responsible for creating a warm and welcoming atmosphere for our guests. This includes managing guest flow, maximizing seating capacity, and communicating with all employees to ensure a seamless dining experience.

Key Responsibilities

  • Warmly greet guests and effectively manage restaurant flow to maximize seating capacity.
  • Proven ability to make decisions and empower others.
  • Communicate with Servers, Bartenders, and Managers to maintain proper guest flow throughout the restaurant.
  • Escort guests to their table, engage them in conversation, and seat them accordingly.
  • Accurately take and confirm reservations over the phone and in person, modify guest status in Open Table.
  • Develop a briefing sheet before each shift that will inform co-workers of shows, concerts, special events, and NBs.
  • Possess a working knowledge of the restaurant trade area (location, surroundings, nearby attractions, directions, etc.).
  • Ensure that the front entrance, host stand, and surrounding areas are fully stocked and free from clutter and debris.
  • Know all table numbers and maintain awareness of which servers are in each section.
  • Fulfill special request forms for birthdays, anniversaries, NBs, etc., and ensure that all co-workers are informed.
  • Maintain the cleanliness of the washrooms by completing checks regularly throughout the shift.
  • Other duties as assigned or required.

Qualifications

  • High attention to detail
  • Ability to remain calm under pressure while working in a fast-paced environment
  • Organizational skills and ability to multi-task
  • Strong oral and written communication skills
  • Ability to maintain a level of professional urgency and momentum
  • Ability to remain standing for long periods of time
  • Minimum 1 year restaurant experience

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