Senior Manager, Technical Lead, Data-Driven Communications

5 days ago

Toronto, Ontario, Canada RBC Full time
Job Summary

RBC is seeking a Senior Manager, Technical Lead to join our Next Best Action (NBA) Delivery team. As a key member of our team, you will be responsible for leading and managing a highly technical and diverse team of specialists, ensuring resources are aligned to business priorities.

Key Responsibilities
  • Lead and resource a highly technical and diverse team of specialists, ensuring resources are aligned to business priorities.
  • Manage key partnerships with business and functional leaders to support the delivery of business results while aligned to the NBA strategy.
  • Support the execution of marketing strategies to ensure efforts meet optimization and analysis requirements.
  • Ensure Regulatory/Legal/Privacy adherence to improve quality, drive efficiency, and maintain corporate reputation.
  • Act as Subject Matter Expert on relevant Data sources, Channels, and campaign design and execution standards.
Requirements
  • 5-7 years advanced SAS programming language experience with deep data and technical skills.
  • 5+ years Previous People Management experience.
What We Offer
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Opportunities to do challenging work.
About RBC

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

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