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Senior Manager, Technical Lead, Data-Driven Communications
2 months ago
Job Summary
Job Description
What is the opportunity?
Serving as the RBC Centre of Expertise within the Next Best Action Delivery team, you will champion and successfully manage through uncertainty and change in a fast-paced environment. You will lead and support team members through the process, keeping them focused on business priorities.
Key Responsibilities
- Lead and resource a highly technical and diverse team of specialists, ensuring resources are aligned to business priorities.
- Manage key partnerships with business and functional leaders to support the delivery of business results, aligned to the NBA strategy.
- Support the execution of marketing strategies to ensure efforts meet optimization and analysis requirements.
- Ensure Regulatory/Legal/Privacy adherence to improve quality, drive efficiency, and maintain corporate reputation.
- Act as Subject Matter Expert on relevant Data sources, Channels, and campaign design and execution standards.
Requirements
- 5-7 years advanced SAS programming language experience with deep data and technical skills.
- 5+ years previous People Management experience.
- Ability to work in an agile and collaborative environment.
- Strong understanding of the RBC Data Warehouse Environment (CSDM, EDW, RBDM) and Data Lake.
- Exceptional communication skills to translate and interpret complex analysis into actionable insights.
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Opportunities to do challenging work.
Job Skills
Creativity, Cross-Channel Marketing, Customer Behavior, Data Management, Industry Knowledge, Marketing Activities, SASAdditional Job Details
Work Environment
We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We strive to provide an accessible candidate experience for our prospective employees with different abilities.