Nail Salon Team Lead

4 weeks ago

Edmonton, Alberta, Canada Hot Tips Nails & Spa Full time
Nail Salon Supervisor Job Description

At Hot Tips Nails & Spa, we are seeking a highly organized and detail-oriented Nail Salon Supervisor to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our nail salon, providing exceptional customer service, and leading our team of nail technicians to achieve exceptional results.

Key Responsibilities:
  • Schedule Work: Create and manage the daily schedule for our nail technicians, ensuring adequate coverage and minimizing downtime.
  • Client Support: Assist clients with special needs, providing a personalized and welcoming experience.
  • Emergency Situations: Be the point of contact for emergency situations, ensuring prompt and effective resolution.
  • Quality Control: Monitor quality and production levels, implementing measures to improve productivity and product quality.
  • Cleaning and Maintenance: Oversee the cleaning of specialty and difficult items, maintaining a clean and safe working environment.
  • Reporting: Prepare and submit progress reports, providing valuable insights for management.
  • Supply Management: Requisition or order materials, equipment, and supplies, ensuring adequate stock levels.
  • Staff Development: Train staff in job duties, safety procedures, and company policies, promoting a culture of excellence.
  • Work Schedules: Establish work schedules and procedures, ensuring efficient use of resources.
Work Conditions and Physical Capabilities:

Our nail salon operates in a fast-paced environment, requiring flexibility and adaptability. As a Nail Salon Supervisor, you will be expected to work in a dynamic and ever-changing environment, prioritizing tasks and managing multiple responsibilities.

Personal Suitability:

We are seeking a candidate with excellent client focus, flexibility, organization, reliability, and teamwork skills. If you are a motivated and results-driven individual who thrives in a fast-paced environment, we encourage you to apply.

Experience:

Our ideal candidate has 1 year to less than 2 years of experience in a similar role, with a strong background in customer service and team leadership. If you are passionate about delivering exceptional results and leading a high-performing team, we want to hear from you.

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