Director of Technology Governance and Control

3 days ago


Toronto, Ontario, Canada Manulife Insurance Malaysia Full time
Director of Technology Governance and Control

Manulife is seeking a highly skilled Director of Technology Governance and Control to lead our Enterprise Technology Services team. As a key member of our organization, you will be responsible for developing and driving programmatic efforts that address external, internal, and emerging risk areas within the organization.

Key Responsibilities:

  • Lead RCSA initiatives to identify and assess risks, ensuring alignment with corporate risk management and regulatory requirements.
  • Develop strategies to mitigate risks and enhance the control environment across the organization.
  • Conduct ongoing reviews of controls to support risk management and audit preparation.
  • Manage CAP remediation activities and ensure timely closure of compliance issues.
  • Support annual standards refresh cycles and participate in collaborator meetings.
  • Prepare end-to-end process documentation and support regulatory compliance such as SOX and NIST assessments.
  • Provide advisory services for audit preparation and ORM RCSA cycles.
  • Ensure the Enterprise Technology & Services G&C team is right-sized and aligned with other global G&C teams.

Requirements:

  • Minimum of 10 years+ of experience in Governance & Control or risk management or control assurance.
  • Experience with GRC tools.
  • Proven effective people leadership skills.
  • Bachelor's degree or equivalent experience in a relevant field including risk management, information systems, computer science, and cybersecurity.
  • Relevant professional licenses is an asset.

Preferred Qualifications:

  • Experience with regulatory compliance activities, including SOX and NIST.
  • Strong project management skills.
  • Familiarity with CAP management and remediation processes.
  • Excellent communication and business management abilities.
  • Consistent track record in managing audit and compliance activities.

What We Offer:

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our Commitment:

Values-first culture
We lead with our Values every day and bring them to life together.

Boundless opportunity
We create opportunities to learn and grow at every stage of your career.

Continuous innovation
We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity, and Inclusion
We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact https://www.manulife.com/contact-us/.

Primary Location
Toronto, Ontario

Working Arrangement
Hybrid

Salary range is expected to be between
$107,730.00 CAD - $200,070.00 CAD

If you are applying for this role outside of the primary location, please contact https://www.manulife.com/contact-us/ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

About Us

We're Manulife. And we're on a mission to make decisions easier and lives better.

Better is what drives us. It's what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It's the reason we're dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future.

Joining us means you'll be empowered to learn and grow your career. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you'll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We're proud of our accomplishments and recognitions. Recent awards include:

  • 2024 Gallup Exceptional Workplace Award Winner
  • Manulife Named one of Forbes World's Best Employers 2023
  • Best Companies to Work for in Asia 2023
  • We've been recognized as one of Canada's Top 100 Employers (2024)
  • Manulife included in Bloomberg's 2023 Gender-Equality Index

To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the 'Job Alerts' section located in the top right corner of the page. From there, you can sign up to receive job alerts.

Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.

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