Airport Operations Manager

3 weeks ago


Calgary, Alberta, Canada Airport Traveller's Inn Full time
Job Title: Night Supervisor

We are seeking a highly organized and detail-oriented Night Supervisor to join our team at Airport Traveller's Inn. As a Night Supervisor, you will be responsible for overseeing the daily operations of our airport facility, ensuring a smooth and efficient experience for our guests.

Key Responsibilities:
  • Co-ordinate activities with other work units or departments to ensure seamless operations.
  • Establish work schedules and procedures to optimize productivity and efficiency.
  • Perform same duties as workers supervised, demonstrating a strong understanding of our operations.
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
  • Resolve work problems, provide technical advice, and recommend measures to enhance productivity and product quality.
  • Assist clients/guests with special needs, ensuring exceptional customer service.
  • Co-ordinate, assign, and review work to ensure tasks are completed efficiently and effectively.
  • Hire and train staff in job duties, safety procedures, and company policies, promoting a culture of excellence.
  • Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
  • Requisition materials and supplies, ensuring timely delivery and minimizing disruptions.
Requirements:
  • Secondary (high) school graduation certificate and relevant experience.
  • 1 year to less than 2 years of experience in a supervisory role.
  • Urban area experience, with a strong understanding of airport operations.
Personal Suitability:
  • Flexibility to adapt to changing situations and priorities.
  • Initiative to take ownership of tasks and projects.
  • Judgement to make informed decisions and resolve conflicts.
  • Organized to prioritize tasks and manage multiple responsibilities.
  • Team player to collaborate with colleagues and stakeholders.
Support for Newcomers and Refugees:
  • Provides diversity and cross-cultural trainings to create a welcoming work environment.
Support for Youths:
  • Provides awareness training to employees to create a welcoming work environment.
Support for Indigenous People:
  • Provides cultural competency training and/or awareness training to all employees.

Work Term: Permanent

Work Language: English

Hours: 32 hours per week



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