Restoration Team Supervisor

1 month ago

Abbotsford, British Columbia, Canada SERVPRO Full time
Job Title: Restoration Team Supervisor

Are you passionate about helping people recover from difficult situations? Do you have excellent communication skills and enjoy supervising others? We're seeking a self-motivated and proactive Restoration Team Supervisor to join our team at SERVPRO.

Job Summary:

As a Restoration Team Supervisor, you will be responsible for managing and completing jobs according to SERVPRO processes, responding to service calls, setting up and establishing efficient job flow, coordinating requirements for the job, completing job documentation, performing and supervising production work, and monitoring assigned jobs from start to finish. You will also be responsible for following and enforcing all safety procedures on the job site, communicating and establishing relationships with commercial, insurance, and residential customers, and performing sales and marketing activities.

Responsibilities:
  • Explain processes and answer customer questions, as needed
  • Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
  • Communicate clear expectations to Production Technicians and supervise their activities
  • Perform production processes as scheduled and ensure quality control
  • Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
  • Resolve problems quickly as they arise
  • Manage job file documentation to ensure complete and accurate project details
  • Manage and control costs of production projects
  • Manage assets by protecting and using equipment and materials properly
  • Clean and maintain vehicles, equipment, warehouse, and office areas
  • Perform sales and marketing activities, including add-on sales and security checks
Qualifications:
  • Effective written and oral communication
  • Experience in cleaning/restoration preferred
  • High school diploma/GED
  • IICRC certifications preferred
  • Ability to travel locally or out of state when necessary
Physical and Work Environment Requirements:
  • Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
  • Exposure to chemicals
  • Walking and standing for long periods of time, driving, sitting, climbing,
  • Ability to climb ladders and work at ceiling heights
  • Ability to work in tight spaces (e.g., crawls spaces under buildings)
  • Repetitive pushing/pulling/lifting/carrying objects

We offer a competitive pay rate, with opportunity to learn and grow. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Apply now to join our team at SERVPRO and make a positive difference in people's lives each and every day.

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