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Systems Integration Consultant
3 months ago
As a Systems Integration Consultant at Bluedrop Training & Simulation, you will play a pivotal role in the development and enhancement of cutting-edge Virtual Reality (VR) and Mixed Reality (MR) training solutions. You will collaborate with cross-functional teams, including systems engineering, software development, and production, to effectively integrate various third-party technologies into our simulation offerings.
Key Responsibilities:
- Configure and set up systems in accordance with vendor specifications.
- Create and maintain documentation for system setup and configuration processes.
- Assess and recommend hardware and software solutions based on project requirements.
- Conduct troubleshooting, root cause analysis, and develop effective solutions.
- Liaise with technology vendors to provide comprehensive system support and resolve technical issues.
- Engage in the design, development, and documentation of system architecture.
- Execute feature, regression, and integration testing across all simulation products.
- Offer both remote and on-site technical support for deployed products.
- Travel to client locations to deliver hands-on technical assistance.
- Facilitate training sessions for customers and field support teams.
- Conduct product demonstrations as needed.
- Perform additional tasks as assigned by management.
Qualifications for Success:
Essential Skills:
- At least 2 years of relevant industry experience.
- A Bachelor's degree in a technical discipline is preferred.
- Familiarity with software system concepts, including operating systems and networking performance metrics.
- Proficient knowledge of Windows operating systems and experience with GUI-based applications.
- Strong analytical and problem-solving abilities, including troubleshooting and root cause analysis.
- Exceptional attention to detail and adherence to timelines.
- Ability to work collaboratively across various teams.
- Willingness to travel for product support and customer training.
Preferred Skills:
- Understanding of networking principles and concepts.
- Experience in software and system testing.
- Background in software development is advantageous.
- IT support experience, particularly in troubleshooting networks and software.
- Familiarity with VR or MR technologies and commercial hardware.
- Experience with military simulation platforms such as Virtual Battlespace 3/4 (VBS3/VBS4) or ArmA.