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Security Supervisor for Gaming Operations

3 months ago

Greater Sudbury Unitary Authority ON, Canada Gateway Casinos Sudbury Full time
Position Overview:
As a vital member of our security team, you will play a crucial role in safeguarding the staff, property, assets, and esteemed guests of Gateway Casinos Sudbury at all times.

Key Responsibilities:
- Maintain a visible presence while patrolling the gaming area and guest facilities.
- Conduct door duties, manage crowd control, and provide escort services for guests and employees as necessary.
- Perform a variety of tasks throughout your shift, including:
- Controlling access to the premises and sensitive areas.
- Assisting with visitor management and lost and found inquiries.
- Monitoring alarm systems and managing key issuance.
- Documenting incidents and maintaining a daily log.
- Conduct investigations as required and provide first aid and medical assistance when necessary.

Benefits:
- Comprehensive benefits package for full-time employees.
- Retirement savings plan.
- Discounts for family and friends on travel, technology, dining, beverages, and fitness.
- Opportunities for professional development and training.

Team Leadership:
- Supervise and evaluate team performance while actively participating in security operations.
- Oversee training, coaching, human resources, safety, and recruitment needs of the security team.

Monitoring and Compliance:
- Observe floor traffic for any suspicious activities and maintain communication with management and surveillance teams.
- Escort individuals within the facility and parking areas, ensuring compliance with all relevant laws, policies, and procedures.
- Maintain cleanliness and safety in work areas, adhering to departmental quality standards.

Qualifications:
- Previous experience in security and relevant training is highly advantageous.
- Completion of Gaming Security Officer (GSO) training/exam prior to employment (sponsorship available) or possession of a valid security license with GSO training completion within 90 days of employment.
- Participation in B.ProServe, ProTect, and Deal Us Security Staff Training Program available.

At Gateway Casinos Sudbury, our employees benefit from ongoing training and leadership development while working in a vibrant and engaging environment.