Operations Supervisor

1 month ago

Greater Sudbury, Canada NISANorthern Initiative for Social Action Full time

**EMPLOYMENT OPPORTUNITY**

Requirements for submission:

- **Applicant’s Resume & Cover Letter**
- **Ensure that your cover letter includes a statement of interest and speaks to your suitability for the role. Also include whether or not you identify as a person with lived experience of mental health related issues or substance use health issues or a person with family or caregiver experience of the former.**_

**How to apply**:
Please submit your resume and cover letter through ONE of the following options:
Though the Indeed job add

By Mail: 36 Elgin Street, 2nd Floor, Sudbury, ON P3C 5B4

In Person: 36 Elgin Street, 2nd Floor, Sudbury, ON P3C 5B4

Only those selected for an interview will be contacted.

**DEADLINE: Monday Nov. 18th, 2024**

Job Posting: Operations Supervisor

**REPORTS TO: Executive Director**

HOURS AND REMUNERATION: 37.5 hours per week, Mon-Fri weekday with some evenings and weekends. Renumeration, $26/hr. *_Note this position is backfill for a staff on leave. It is a temporary contract that may or may not be extended based on staff’s return to work plan. We will do our best to give as much notice as possible, but no less than two-weeks. _

**Operations Supervisor**

NISA is a peer-led organization tasked with providing mental health recovery services in Sudbury, Ontario. All staff self-identify as having had some lived experience of mental health challenges and are dedicated to making a difference in the lives of their peers. We’ve been operating in Sudbury since 1998 with the motto _Being, Belonging, Becoming_. In our programs, peers can **be** who they are without judgement or discrimination; they take part in a community of peers in a space where they **belong**; and our aim is to foster recovery and personal growth so that individuals can define and **become** who they want to be. We acknowledge the value and expertise that comes from personal lived experiences, and stive to provide a space free of discrimination, stigma, and exclusion in all forms.

Our Leadership Team focuses on supporting NISA’s core values and culture, as well as accountability, dedication to ensuring quality services, providing supportive supervision, and advocating for peer voices in the mental health sector. Specifically, supportive supervision is based on mutual respect, strength-based, commitment to ongoing learning, self-awareness, integrity, effective communication, trusting relationships/transparency, autonomy with accountability, and personal growth.

**Responsibilities**
- Prepares by-weekly payroll.
- Processes vendor invoices, and staff reimbursements.
- Prepares monthly reconciliation of purchases and payments.
- Manages front-desk/reception operations.
- Is responsible for overseeing the daily maintenance of the space.
- Is responsible for overseeing the space and resolving emerging issues.
- Is responsible for ensuring staff are following daily operating policies
- May be the first point of contact for health and safety issues on site.
- Other duties as assigned by the Executive Director in support of the senior leadership team.

**Professional Development, responsible for**:

- Pursuing training and skills development that are meaningful to the Program and Staff Development Lead and supportive of NISA strategic plan and agency culture.
- Actively participating in relevant trainings and learning opportunities.

**Personal Development, responsible for**:

- Partnering with the Leadership Team to ensure that times are established throughout the year and time is booked to off to disconnect from work to focus on wellness and self-care goals.
- Regularly reflecting and participating upon relevant personal wellness strategies.
- Being open and sharing any work-related needs to the appropriate staff, for the purpose of accommodation, support, and clarity.
- Participating in regularly scheduled breaks and other wellness activities to maintain your work and practice.
- Maintaining your personal wellness - having our own supports and maintaining your wellness

**Knowledge and skills necessary to be successful in this role**:

- Post-Secondary Education in a relevant field.
- Proven experience managing operations or a similar administrative role.
- Experience supervising volunteers or staff.
- Strong organizational and multitasking skills with meticulous attention to detail.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite and experience with communication tools and platforms.
- Ability to work independently, prioritize tasks, and meet deadlines.
- Understanding of peer support principles is a plus.

**Job Types**: Full-time, Fixed term contract

Pay: $26.00 per hour

Expected hours: 37.5 per week

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

Application deadline: 2024-11-18

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