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Culinary Operations Supervisor

3 months ago

Hanover, Canada Tim Hortons Full time
Job Overview

We are seeking a dedicated **Food Service Supervisor** to oversee our culinary operations. This is a permanent position that requires a commitment to excellence in food service management.

Employment Details
  • Job Type: Permanent
  • Language of Work: English
  • Working Hours: 35 to 40 hours per week
Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year in a similar role
Key Responsibilities
  • Develop strategies to achieve work schedules efficiently.
  • Order food and kitchen supplies as needed.
  • Supervise and coordinate the activities of kitchen staff involved in food preparation and portioning.
  • Provide training to staff on job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Recruit and hire food service personnel.
  • Ensure that food quality and service standards are consistently met.
  • Prepare budgets and cost estimates for operations.
  • Address customer inquiries and resolve complaints effectively.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Compile and submit reports on operational performance.
  • Prepare food order summaries for the culinary team.
  • Possess knowledge of the establishment's culinary styles.
  • Oversee the assembly of food trays to ensure accuracy and presentation.
Work Environment
  • Fast-paced and dynamic work setting.
  • Ability to work under pressure and meet tight deadlines.
  • Attention to detail is crucial.
Personal Attributes
  • Strong client focus and commitment to service excellence.
  • Ability to work collaboratively as part of a team.
Accessibility and Support

We are committed to providing a supportive work environment. Our facilities include:

  • Physical accessibility accommodations (e.g., ramps, elevators).
  • Visual accessibility accommodations (e.g., braille, screen readers).
  • Auditory accessibility accommodations (e.g., transcription software).
Community Engagement

We actively participate in programs that support newcomers, youth, veterans, Indigenous peoples, mature workers, and visible minorities, fostering an inclusive workplace for all.