Lead Breakfast Server

2 weeks ago

Canada Tyax Wilderness Resort & Spa Full time
Job Summary

We are seeking a highly skilled and experienced Breakfast Service Ambassador to join our team at Tyax Wilderness Resort & Spa. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests during breakfast and lunch in our dining room.

Key Responsibilities
  • Ensure a seamless dining experience for our guests during breakfast and lunch
  • Provide in-depth knowledge of our food and beverage program to guests
  • Take, drink, and coffee orders and deliver to guests in a timely manner
  • Use proper serving techniques to maintain high standards of service
  • Maintain the buffet breakfast, ensuring items are always well stocked
  • Clear tables and re-set the dining room for lunch and dinner service
  • Consistently offer professional, friendly, and engaging service to guests
  • Check on guest satisfaction and handle complaints and concerns in a timely and professional manner
  • Practise responsible alcohol service and maintain a cheerful, courteous disposition
  • Responsible for bringing daily float to each shift and completing daily server cashout
  • Follow all safety and sanitation policies when handling food and beverage
  • Communicate with the kitchen department to ensure efficiency and a high level of service
  • Maintain set Health & Safety standards and follow regulations set forth by the B.C. Liquor Control and Licensing Branch
  • Operate according to the policies, procedures, and quality standards established by the company
Requirements
  • High School Diploma
  • Serving it Right certificate or obtain one prior to commencing employment
  • Required to be of legal age (19 years) to serve alcohol in British Columbia
  • Experience in food and hospitality industry with knowledge of the food and beverage service process
  • Excellent knowledge of coffee drinks and beverages
  • Excellent communication, interpersonal, organizational, and customer service skills
  • Ability to work as a team player and independently
  • Responsible and dependable with a poised and friendly attitude
  • Attention to detail and ability to multitask
  • Flexibility in regards to scheduling and working shifts
  • Fine dining experience and extensive wine knowledge is an asset
  • Experience with POS systems is an asset
  • Additional language skills are an asset
Physical Demands
  • Will be required to be on your feet for extended periods of time
  • May be required to lift, bend, and reach
Visa Requirements

Must be legally eligible to work in Canada

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