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Funeral Service Coordinator

1 month ago

Bracebridge, Ontario, Canada Park Lawn Corporation Full time
Job Summary

We are seeking a compassionate and detail-oriented Funeral Assistant to join our team at Reynolds Funeral Home. As a Funeral Assistant, you will play a vital role in ensuring that our clients receive exceptional service and support during their time of need.

Key Responsibilities
  • Provide exceptional customer service to client families, ensuring their needs are met and exceeded.
  • Assist with funeral services, including greeting visitors, coordinating pallbearers, and parking.
  • Ensure public spaces are clean and prepared for scheduled services.
  • Assist with the movement of casketed deceased and other related items.
  • Responsible for assisting client families in and out of limousines, with special emphasis on the handicapped and elderly.
Requirements
  • Possess a valid driver's license in good standing.
  • Ability to lift a minimum of 30lbs and occasionally lift in excess of 80lbs.
  • Ability to multitask, prioritize, and differentiate level of importance.
  • Must be able to work both indoors and outdoors in all weather conditions.
  • Must be able to handle emotional situations with professionalism and compassion.
Preferred Qualifications
  • Ability to communicate effectively with internal and external customers, community leaders, and grieving client families.
  • Ability to empathize with client families and their guests, demonstrating tact and patience in emotionally charged situations.
Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.
  • Equipment used to perform the essential function of this position includes, but is not limited to; computer, fax, copier, multi-line phone system, AV system, body lift, casket handling/transport devices, personal or company-owned vehicle.
Travel

This position requires out-of-area and overnight travel.